ApplySarthiVIP Relationship Manager, Poland
OKX
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This role on the market
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What relationship roles keep asking for: Excel (19%), CRM (12%) — counted across their open postings here.
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Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for relationship roles keep coming back to Excel, CRM. Practise those questions before you sit with OKX.
Questions you are likely to be asked
- Why do you want to join OKX?
- What is your experience with Account management? Tell me one thing you learned the hard way.
- Tell me about a time you disagreed with your manager. What happened?
- Where do you want to be in three years?
- What is a weakness you are working on, and how?
Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.
Practise the VIP Relationship Manager, Poland at OKX interview free →- Your primary goal will be to drive trading volume and maximize Assets Under Management (AUM) in the region through onboarding and retention of VIP clients.
Revenue and Product Strategy
- Formulate a revenue strategy and optimization plan based on OKX's European product offerings
- Collaborate closely with the product team to gather client feedback, identify optimization opportunities, and enhance relevant product features
Strategic Leadership and Partnerships
- Work closely with local executive leadership to contribute to the company's overall strategic direction
- Lead partnership efforts in Europe — identify suitable partners and execute negotiations to expand reach and revenue streams
Client Management and Growth
- Manage relationships with HNWIs and key clients in Europe, ensuring positive customer experiences through proactive account management
- Build long-lasting client relationships to secure referrals and originate new prospects, working with operations to address roadblocks
Compliance and Brand Advocacy
- Oversee legal and compliance aspects, including regulatory adherence, client KYC/AML processes, and reporting
- Serve as a brand ambassador, educating customers on OKX's full value proposition (trading tools to yield products), while escalating feedback to improve platform compliance and user experience
- Bachelor’s degree in Business, Marketing, Finance, or a related field (or equivalent professional experience in fintech/crypto).
- Fluency in English and Polish, with additional CEE languages (e.g., Russian, Ukrainian) considered a strong plus for regional client engagement.
- 5+ years of proven experience in VIP business development and account management within crypto, fintech, trading, or wealth management, ideally in Poland or CEE.
- Track record of driving trading volume, AUM growth, and high-value client onboarding/retention in competitive markets like spot, margin, or derivatives trading.
- Technical and Analytical Skills
- Strong analytical skills to interpret market data, user behavior metrics, and performance dashboards for revenue optimization and product feedback loops.
- Deep familiarity with crypto products (e.g., perpetuals, staking, Earn, fiat integrations) and trading platforms.
- Exceptional communication, negotiation, and relationship-building abilities, with experience managing VIPs such as HNWI, family offices, proptrading desks.
- Goal-oriented mindset with a history of exceeding KPIs in user acquisition, retention, and revenue targets through data-driven strategies.
- Compliance and Market Knowledge
- In-depth understanding of MiCA, MFSA, AML/KYC, EDD, and CEE financial regulations, including cross-border licensing and risk management.
- Proven ability to collaborate with legal, product, and ops teams to mitigate compliance risks while enhancing client experiences.
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Listed on greenhouse · posted 2026-07-16. ApplySarthi collects openings and links to application pages; the role is advertised by OKX, not by us.