UI/UX Designer - Digital Wealth & AI Products

Location: Malaysia
Contract Duration: Contract role (1 year)
Industry: Financial Services / Wealth Management

About Capco

Capco is a global business and technology consultancy dedicated to the financial services industry. We combine deep industry expertise with consulting and technology capabilities to help leading financial institutions solve complex challenges and deliver meaningful transformation.

Across APAC and globally, we partner with banks and financial institutions on initiatives spanning digital transformation, technology modernisation, product innovation and large-scale change delivery.

As we continue to grow our Malaysia practice, we are looking for experienced design professionals who can help shape intuitive, engaging and user-centric digital experiences for our financial services clients.

Role Overview

We are looking for experienced Senior UI/UX Designers to lead the design of innovative digital products and experiences within the Wealth Management and Financial Services space.

You will play a key role in transforming complex business requirements, digital capabilities and emerging technologies into simple, intuitive and engaging user experiences across web and mobile platforms.

The role will involve designing both AI-enabled and non-AI digital products, including new product experiences, enhancements and improvements to existing solutions.

You will work closely with Product Owners, Business Analysts, business stakeholders, technology teams and AI/engineering specialists to ensure solutions are user-centred, technically feasible and aligned with business objectives.

This is a hands-on, client-facing role suited to someone who combines strong product design capabilities, user experience thinking, visual design expertise and stakeholder engagement skills.

Key Responsibilities

End-to-End UI/UX Design

• Lead the end-to-end UI/UX design lifecycle, from discovery and requirements analysis through concept development, prototyping, validation and delivery.
• Translate complex business needs, user requirements and product capabilities into intuitive digital experiences.
• Design user-centric experiences across web applications, mobile applications and digital platforms.
• Develop user journeys, user flows, information architecture, wireframes, interactive prototypes and high-fidelity UI designs.
• Ensure designs balance user needs, business objectives, usability and technical feasibility.

User Research & Experience Design

• Conduct user research, stakeholder interviews and discovery workshops to understand user behaviours, pain points and expectations.
• Develop user personas, journey maps and experience flows to guide product design decisions.
• Plan and facilitate usability testing to validate design concepts and identify areas for improvement.
• Analyse user feedback and testing insights to continuously refine and enhance digital experiences.
• Apply user-centred design principles to improve accessibility, usability and overall product experience.

Visual Design & Design Systems

• Create high-quality, visually consistent and engaging user interfaces aligned with product and brand guidelines.
• Establish, maintain and enhance design patterns, reusable UI components and design standards.
• Contribute to the development and evolution of design systems to ensure consistency across products and platforms.
• Prepare detailed design specifications and support effective handover to development teams.
• Ensure design quality and consistency throughout development and implementation.

AI-Enabled Product Experience Design

• Collaborate with Product, Technology and AI/Engineering teams to design intuitive experiences for AI-enabled digital products and capabilities.
• Translate complex AI-driven functionality into user-friendly interactions and workflows.
• Explore appropriate interaction patterns for AI-assisted features, recommendations, conversational interfaces and intelligent workflows, where relevant.
• Consider user trust, transparency, feedback and usability when designing AI-enabled experiences.
• Contribute to emerging design principles and best practices for AI-driven user interactions.

Stakeholder Collaboration & Design Delivery

• Work closely with Product Owners, Business Analysts, developers, architects, AI specialists and business stakeholders throughout the product development lifecycle.
• Facilitate design workshops and discussions to align stakeholders on user needs, design direction and solution options.
• Present design concepts, prototypes and recommendations to senior stakeholders.
• Clearly articulate design decisions and explain how proposed solutions address user and business needs.
• Collaborate with engineering teams to assess design feasibility and ensure successful implementation.
• Participate in Agile delivery activities, including sprint planning, design reviews and product refinement.
• Review implemented designs and provide feedback to maintain quality and consistency.

What We're Looking For

• Strong hands-on experience in UI/UX Design, Product Design or Digital Experience Design, with the ability to independently lead design activities.
• Demonstrated experience designing web and mobile applications, ideally within complex digital product environments.
• Strong understanding of user-centred design, interaction design, information architecture and visual design principles.
• Proven experience across the end-to-end design lifecycle, including:
  • User research and discovery
  • User journey mapping and user flows
  • Wireframing and information architecture
  • Interactive prototyping
  • High-fidelity UI design
  • Usability testing and iterative design
• A strong portfolio demonstrating end-to-end product design experience, including design thinking, problem-solving, process and final outcomes.
• Proficiency in Figma and modern UI/UX design and prototyping workflows.
• Experience creating or working with design systems, reusable components and UI standards.
• Strong communication, presentation and stakeholder management capabilities.
• Ability to collaborate effectively with Product, Business and Engineering teams.
• Comfortable working in Agile, fast-paced and multidisciplinary delivery environments.

Advantageous Experience

• Previous experience designing digital products within Financial Services, Wealth Management, Private Banking or Digital Banking.
• Experience designing AI-enabled products, AI-assisted user journeys, conversational interfaces or data-driven digital experiences.
• Familiarity with AI interaction design principles, including transparency, user trust and feedback mechanisms.
• Experience designing complex financial workflows, investment platforms, customer onboarding journeys or digital wealth solutions.
• Previous experience within management consulting, technology consulting or professional services.
• Experience supporting enterprise-scale digital products or large-scale digital transformation initiatives.
• Knowledge of accessibility standards and responsive design best practices.

What Success Looks Like

The ideal candidate is someone who can take a complex business or technology capability and turn it into an experience that feels simple, intuitive and natural to the end user.

They should be comfortable owning the design process, challenging requirements constructively, exploring multiple design approaches and working closely with Product and Engineering teams to deliver high-quality digital experiences.

We are looking for designers who can demonstrate how they approach problems, make design decisions and validate their solutions, rather than simply showcasing polished screens.

Why Join Capco?

At Capco, you'll have the opportunity to work at the intersection of financial services, digital product innovation and emerging technologies, helping leading institutions deliver meaningful digital experiences.

You'll have the opportunity to:

• Work on high-impact digital wealth and AI-related product initiatives.
• Shape intuitive experiences for complex financial products and platforms.
• Collaborate with experienced Product, Technology and AI/Engineering teams.
• Gain exposure to emerging technologies and innovative digital product development.
• Work directly with business and technology stakeholders on meaningful transformation initiatives.
• Join a globally connected financial services consultancy with a growing presence across APAC.

Capco is committed to creating an inclusive working environment where everyone is encouraged to #BeYourselfAtWork. We welcome different perspectives and backgrounds and are happy to discuss reasonable adjustments throughout the recruitment process.