Team Lead, Delivery Management

Overview of Role

As a Senior contributor and Team Lead to the Delivery Management team at 66degrees, you will be responsible for managing the complete project / program life cycles of large complex enterprise projects, with a strong emphasis on leveraging agile delivery while actively leading, mentoring, and developing a team of delivery professionals. An ideal candidate will thrive in our fast-paced, collaborative culture at 66degrees, and believe in delivering innovative solutions that shape the future of work for our clients through effective project execution and exemplary people leadership.

Responsibilities:

Project Delivery and Execution

• Manage enterprise projects from initial communication to project completion leveraging agile principles.
• Lead cross-functional engagements (cloud, data, analytics, AI, application development, digital experience, strategy) and teams to maintain customer momentum driving project success.
• Serve as the key intermediary between our customers and technical leadership to gather requirements, estimate work, define project milestones, and evaluate risks ensuring clear project scope.
• Lead standups, scrum ceremonies, and project status meetings championing agile practices.
• Facilitate the swift resolution of customer concerns and act as an escalation point for issues ensuring project progress.
• Develop domain and technical knowledge to understand technical implementations to facilitate conversations that inform project decisions.
• Responsible for project scope, finances, schedule and expectations of all parties, meticulously managing project deliverables.
• Provide regular status updates to stakeholders and executive management, maintain effective communication with leadership to keep them aware of critical issues and action plans throughout the project lifecycle.
• Own project retrospectives and related reporting, driving continuous improvement in project delivery.
• Maintain an organized project using project management tools (e.g., FinancialForce, JIRA, Asana).
• Build and maintain client relationships through project delivery and proven value.
• Confidence in self-organization and a tenacity to deliver results for clients.

People Leadership and Mentorship

• Facilitate 1:1 Meetings: Hold regular, scheduled one-on-one check-ins with each team member on a consistent cadence.
• Provide Ongoing Feedback: Offer constructive, timely, and specific feedback to help your team members grow in their roles. Review individual goals and accountabilities on a regular basis.
• Support Employee Growth: Take an active interest in your team members' career aspirations and help them identify opportunities to develop new skills and gain new experiences.
• Foster a Positive Team Culture: Proactively build a supportive and inclusive team environment where all members feel valued, respected, and psychologically safe.
• Manage Performance: Participate in the performance review process for your team members, providing comprehensive input that reflects their contributions and helps set clear goals for the future.

Qualifications:

• 8+ years of relevant experience working as an Engagement Manager or equivalent experience with technology implementations including significant experience successfully leading large engagements and programs for enterprise clients.
• Proven experience mentoring, coaching, or formally leading a team (2+ years strongly preferred).
• Prior experience working as a consultant and communicating with executives is required.
• Strong technical background with a good understanding of software development and cloud technologies (GCP is a plus).
• Unmatched analytical and communication skills, and demonstrated ability to translate client requirements to system functionality and project outcomes.
• Technical aptitude and ability to understand technical designs, challenges, and risks
• Proven ability to manage multiple projects at a time while paying close attention to detail
• Solution-focused and ability diffuse high stake situations
• Scrum/Agile Certification and knowledgeable about large enterprise delivery frameworks such as SAFe, Waterfall, etc with a strong preference for agile project work. Familiarity with agile software management and collaboration tools (JIRA, Google Workspace, Mavenlink, Asana).
• Interest in building out regional delivery management teams focused on effective project delivery.
• Capacity to travel to client sites as needed and requested (<25%)
• A commitment to embodying the 66degrees culture of leadership, mentorship, and continuous learning.
• A Bachelor’s degree in Business, Management, Engineering, or related or equivalent work experience required.