Supervisor
Payoneer
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Skills named in this job
Read from the description itself, not inferred.
This role on the market
1,369 open supervisor roles across 92 companies are on ApplySarthi right now, most of them in Bengaluru (21), Delhi NCR (10), Mumbai (4).
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What supervisor roles keep asking for: Supply chain (21%), Excel (15%) — counted across their open postings here.
Supervisor jobs in India · Excel jobs
Payoneer has 101 open roles listed here.
- Director of Product Manegement - MIS
- AI Platform Engineer, VibeOps
- Customer Success & Sales Specialist
- Customer Success & Sales Specialist - Fluent in Ukrainian
- Senior Business Operation Managerbengaluru
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for supervisor roles keep coming back to Supply chain, Excel. Practise those questions before you sit with Payoneer.
Questions you are likely to be asked
- Why do you want to join Payoneer?
- What is your experience with Excel? Tell me one thing you learned the hard way.
- What is a weakness you are working on, and how?
- Tell me about yourself, and why this role is the right next step.
- Tell me about a problem you solved at work that you are proud of.
Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.
Practise the Supervisor at Payoneer interview free →About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
We’re looking for a highly motivated leader, energetic, knows how to engage team members, detailed oriented, someone that can multitask, strategise, and come up with creative solutions to answer our customers, be an online point for our associates, connect between several different hubs and share feedback with the company to improve our customers’ journey.
The Customer Care online leads in customer care are the key point persons to ensure that our customers receive service, that pain points are flagged, and our associates are able to work efficiently.
Is it you? Are you up for this challenge?
What’s the job?
- Developing strategies online to ensure that our customers are answered within our service level agreement.
- Implementing different motivation techniques to maximise the number of inquiries handled by our associates.
- Investigate and analyze any barriers that are blocking our customers from contacting customer care or using our services.
- Coordinate globally between our different operational teams and Hubs to ensure a successful shift
- Report to the business if we are meeting our KPIs
- Handling online crisis events in order to ensure the fastest recovery and minimise the effect on our customers.
- Utilising our tools and dashboards to monitor our shifts effectively To
- Develop creative solutions online
- To provide a professional and engaging atmosphere for our associates on the shift
Have you done this kind of stuff?
- 2 - 3 years of previous experience in a similar role
- Previous experience in an international call centre
- Strong managerial skills
- High level of English
- Self-learning ability
- Responsibility and ownership
- Problem-solving ability
- Creative thinking and innovation
- Proficient in MS Office
- Proficient Excel
- Excel under pressure
The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Do it. Own it.
Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
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Listed on greenhouse · posted 2026-09-15. ApplySarthi collects openings and links to application pages; the role is advertised by Payoneer, not by us.