Specialist, Customer Due Diligence Operations - KYB
OKX
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This role on the market
8,415 open operations roles across 914 companies are on ApplySarthi right now, most of them in Bengaluru (247), Hyderabad (155), Mumbai (136).
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What operations roles keep asking for: Supply chain (23%), Excel (18%), Stakeholder management (14%) — counted across their open postings here.
OKX has 391 open roles listed here.
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Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for operations roles keep coming back to Supply chain, Excel, Stakeholder management. Practise those questions before you sit with OKX.
Questions you are likely to be asked
- Why do you want to join OKX?
- How do you plan when demand is hard to predict?
- Tell me about a time you had to coordinate many teams at once.
- Which numbers do you track every day, and why those?
- Tell me about a process you made faster or cheaper.
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Practise the Specialist, Customer Due Diligence Operations - KYB at OKX interview free →Who We Are
About the Opportunity
What You’ll Be Doing
- Complete comprehensive reviews of incoming customer onboarding cases and ensuring that the application of KYB principles are consistent with the Company’s KYB policy and customer risk assessment.
- Reviewing KYB documents obtained from the customer, utilising our validation tools and reputable sources to verify the AML documentation.
- Requesting appropriate CDD/EDD documentation from customers to ensure that the AML onboarding process is complete in line with our AML policies and procedures.
- Follow up on pending CDD/EDD requests ensuring that communication is issued with the relevant SLA's.
- Investigating possible matches generated by the scanning application that the Company uses to screen customers against sanctions, PEP's and adverse media news and ensuring the appropriate action is taken.
- Provide information to management in respect of AML/CDD issues arising.
- Maintain delivery of a high quality service level to customers and other departments ensuring all queries are dealt with in a professional manner and escalating where appropriate.
- Support the enhancement of our CDD function and maintain procedures
- Manage specific projects, which may arise from time to time.
What We Look For In You
- Completion of tertiary higher education such as Higher Diploma, Degree and onwards.
- You have two or more years’ experience in AML and CDD/EDD review or in a KYB work domain
- You are a ‘team player’ who can work well within the function to deliver a quality service.
- You have excellent communication and writing skills, and are attentive to details.
- Willing to work on a shift schedule between Monday to Friday and some late finishes of up to 10:00 PM.
- Excellent command of spoken and written English is required.
Perks & Benefits
- Competitive total compensation package
- L&D programs and Education subsidy for employees' growth and development
- Various team building programs and company events
- Wellness and meal allowances
- Comprehensive healthcare schemes for employees and dependants
- More that we love to tell you along the process!
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Listed on greenhouse · posted 2026-06-30. ApplySarthi collects openings and links to application pages; the role is advertised by OKX, not by us.