Senior People Business Partner

Justworks is seeking a seasoned and strategic Senior People Business Partner with a strong record of developing and implementing people strategies and initiatives that meaningfully contribute to business results. As a Senior People Business Partner, you will be a trusted partner to your client group organizations, enabling leaders to build high-performing teams, and fostering an environment where Justworkers (employees) can grow, thrive and feel seen. 

You are a true HR guru. There is no problem too big or too small that you cannot tackle using your extensive knowledge and good judgement, making you an essential partner to the business and member of the People team. You skillfully balance the needs of the business with the experience of Justworkers, keeping our ambitious goals of helping small businesses grow with confidence top of mind. You’re curious and inquisitive, recognizing the need to gain relevant context and partner with the appropriate stakeholders to propose informed solutions to the  business. 

If you thrive in fast-paced, matrixed environments and are energized by solving complex talent challenges at scale, we’d love to hear from you!

What You Will Work On

Strategic Business Partnership:

• Act as a strategic HR partner to client group leadership teams, understanding their business goals and connecting actionable People strategies to the success of the business, with a focus on scalable and sustainable solutions.
• Partner with business leaders on workforce planning and organizational design, including evaluating the impact of emerging technologies and AI on future-ready team structures, job design, and skill requirements.
• Coach leaders through core talent decisions, including talent review, succession planning, change management, and leadership effectiveness.

Leveraging Data: 

• Utilize data and metrics to identify trends, provide insights, and make recommendations to improve organizational effectiveness.

Change Leadership: 

• Serve as a champion of change in periods of transformation, developing and executing change management plans that enhance adoption, communication, and resilience.
• Guide and enable business leaders to confidently lead and navigate through organizational changes, ensuring smooth transitions and effective communication to Justworkers.

Diversity, Equity, Inclusion, and Belonging: 

• Embed DEIB principles into team-level strategies and act as an advocate for inclusive culture and equitable talent practices.

Talent Development:

• Lead cross-functional talent initiatives, including leadership development, high-potential identification, and strategic capability building.
• Drive performance management and feedback culture by partnering with leaders to set clear and consistent expectations, calibrate talent, and embed accountability mechanisms.

People Team Partnership: 

• Work closely with the People team Centers of Excellence (Talent Acquisition, Total Rewards, People Operations, Talent & Organizational Development, Diversity Equity & Inclusion, Workplace) to deliver programs that attract, engage, and retain top talent.
• Proactively identify, develop, and share best practices, tools, and insights with fellow People Business Partners to continuously elevate the team's capabilities and foster a culture of shared learning and expertise.
• Lead and provide guidance on critical cross-functional people initiatives, collaborating with various departments to ensure alignment and successful execution of projects that impact the broader organization.

Employee Relations: 

• Support business leaders and Justworkers in addressing a wide range of complex employee relations matters, including performance concerns and policy violations, with expertise and empathy, in close partnership with the Employee Relations team.

Administrative:

• Perform other related duties, including administrative tasks needed to ensure timely execution of People team-related responsibilities.

How You Will Do Your Work

As a Senior People Business Partner, how results are achieved is paramount to your success. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

• Consultative - takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to challenges through open-ended questions and active listening.
• Solution-oriented - identifies the source of a question or challenge and provides the right, or a better, way of doing things.
• Good judgement - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.
• Functional expertise - subject matter expertise of specific function(s), including knowledge of principles, practices, and domain knowledge.
• Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.
• Adaptability - the ability to effectively flex communication and interpersonal styles to build rapport and influence stakeholders at all levels, from senior leadership to entry-level employees.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example. 
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.” 

Qualifications

• 7+ years of experience in HR/HRBP, including demonstrated success directly partnering with and influencing executive-level leadership
• Proven experience developing partnerships with business leaders, particularly in helping them lead an organization through significant change, and during a period of realignment and growth.
• Demonstrated comfort leveraging AI and modern HR technologies to optimize HR processes, generate data-driven insights, and scale People operations.
• Demonstrated success operating in a high-growth, rapidly evolving company with complex global distributed teams.
• Experience leading talent strategy, org design, and cross-functional people initiatives in a matrixed organization.
• Ability to coach and communicate across all levels of the organization; up, down, and across
• Strong analytical and operational thinking with the ability to translate data into actionable insights, solve complex problems, and build scalable, strategic solutions 
• Ability to navigate confidential information with discretion and integrity
• Strong problem-solving and conflict-resolution skills
• Maintain knowledge and understanding of regulations, laws, and industry best practices to ensure compliance with all applicable international, federal, state, and local employment laws

The base wage range for this position based in our New York City Office is targeted at $147,000.00 - $190,000.00 per year.