Senior Manager, HCM Systems

Reporting to the VP of Total Rewards and HCM, Rubrik is seeking a Senior Manager, HCM Systems to join our world-class People organization as we scale at a rapid pace. As a key member of the People team, this role will be responsible for harnessing our mission, values, and culture to provide strategic direction, in partnership with IT, manage projects and priorities for Workday HCM, Greenhouse, and other HR applications.

This position is located in Palo Alto and works a hybrid schedule (3 days in the office) This role is responsible for HCM strategy including incorporating AI into our existing and future processes/tools, developing the business roadmap, requirement definitions, business process design, user testing, Workday operational reporting, change management, business readiness, program roll-out and first line support. Fostering a strong partnership with IT is key as they manage configuration, build, deployment, complex reporting/data loads, and other technical project work. This is an exciting opportunity to combine strategy with a lot of creativity and cross functional partnership to drive business impact.

Team Management (~20% of time)

• Manage a team of 4 (2 regular FTE + 2 contractors). Provide direction, counsel, and set goals for career growth and development. Ensure the team is appropriately staffed and supported.
• Ensure cross-training of all team members on key systems and processes; provide back up for team members during times of high volume workload or when out of the office.
• Monitor and report on team utilization for projects and KTLO tickets
• Participate in Leadership meetings including topics related to goal setting, roadmap development, team management and recognition practices, budgeting, etc.

HR Systems Strategy, Planning, and Management Reporting (~20% of time)

• Partner closely with IT management to drive progress against the People technology roadmaps
• Own HR technology business roadmap. In collaboration with the People Leadership team and IT, review and adjust the roadmap as needed to ensure a roadmap that balances projects that "keep the lights on" with strategic initiatives. Partner with IT to make sure all roadmap items are appropriately captured in Jira and aligned with management reporting for both HR and IT. Ensure ROI process & metrics are outlined in framework, reporting and analytics are integrated in strategy and the roadmap proactively addresses other business group needs for employee data and interfaces.
• Participate in the regular review and prioritization of HR systems tasks and small projects.
• Preparation of system usage & project/program statistics; develop new and innovative metrics and systems analysis for quarterly update presentations.
• Keep current on key HR systems technology & trends with a focus on AI and emerging technologies; network with other companies and professional organizations to stay abreast of best practices in HR systems and reporting technology.

HR Projects and Prioritization (~60% of time)

• Drive systems projects for annual HR programs including Compensation planning (Bonus, Salary, Promo, and Equity reviews), Benefits enrollment as well as Performance & Talent Management. Responsibilities (shared with the team) include requirements gathering & documentation, system testing, business readiness, preparation of documentation, training, and communications, etc.
• Work with customer groups (Total Rewards, Talent Acquisition, Talent Development, People Operations, and others) to gather new system requirements and create project and budget justification analysis and presentations.
• Participate as Peer Reviewer for systems projects as requested.

Requirements:

• 8+ yrs HR systems experience, including 3+ yrs with Workday and any modern ATS system
• 4+ years experience in people management
• 4+ years of project management including managing multiple complex technology projects simultaneously with full responsibility for client mgmt, requirements gathering, change mgmt, reporting, business process change, and support roll-out
• Solid AI experience - preferably with Claude as well as AI embedded functionality in HR systems
• Proficient using Google Sheets and Excel + Jira tools for data analysis and modeling
• Efficient at compiling lists of 100+ requests, categorizing, analyzing, and recommending prioritization with SLAs and a roadmap to complete the work (or cancel/defer requests)
• BA/BS (or equivalent) in Business, Information Systems, HR, or similar field

Experience with  Greenhouse, Docebo, Qualtrics, Jira, other Analytics / data warehouse tool experience is a plus