Security Operations Engineer

Key Responsibilities

• K8s Operations & Vendor Engagement: Develop deep expertise in K3s / Kubernetes, including version management and disaster recovery. Independently identify and reproduce system issues, proactively engage with vendors to drive root cause analysis and resolution — not just workarounds.
• Zero Trust Network Access Governance: Work closely on Zero Trust initiatives, participate in cluster network configuration and troubleshooting, identify device compliance risks, drive remediation of non-compliant devices, and continuously optimize access control policies.
• Monitoring & Observability: Build and continuously improve log monitoring systems; proactively surface system risks through alert rules and trend analysis.
• AI Agent Implementation: Lead the adoption of AI Agents in security operations — design and deploy AI Agent workflows for log analysis, alert triage, and automated incident remediation (e.g., Multi-step Agents using Claude / GPT with tool-calling), reducing manual intervention and improving response efficiency.

Requirements

Must Have

• Solid understanding of Kubernetes / K3s core concepts; able to independently diagnose cluster-level issues.
• Foundational knowledge of security principles and Zero Trust model; strong networking fundamentals with the ability to independently troubleshoot and analyze network connectivity issues.
• Hands-on experience with AI tools (e.g., Claude, Codex, or equivalents) for day-to-day tasks including log analysis, scripting, fault diagnosis, and documentation.
• Bachelor's degree or above in Computer Science, Information Security, Network Engineering, or a related field; 3–5 years of relevant experience.

Nice to Have

• Experience with DACS / NAC or similar device access control system operations or risk governance.
• Familiarity with monitoring and logging platforms such as Prometheus + Grafana, ELK, or Loki.
• Hands-on experience building AI Agents or implementing tool-calling workflows.
• Proven track record of collaborating with external vendors to drive issue resolution.

Who You Are

• AI-Forward: You actively explore and integrate AI tools into your daily workflow to boost efficiency.
• Owner Mindset: You take genuine ownership of system health — you don't just close tickets.
• Strong Communicator & Driver: You can clearly articulate technical issues and effectively push cross-functional teams and vendors toward resolution.
• Self-Starter: You don't wait to be told — you proactively spot problems and drive them to closure.