Sales Engineer

About the Role:

As a Solutions Engineer, you’ll play a key role in driving successful outcomes for Motive’s mid-market customers and prospects. You’ll partner closely with Account Executives to shape deal strategy, deliver compelling product demonstrations, and serve as a trusted advisor to technical and business stakeholders alike. This role requires a strong blend of technical expertise, business acumen, and communication skills as you map customer challenges to Motive’s solutions and influence key buying decisions. Reporting to the Mexico Solutions Engineering Leader, you’ll collaborate across Sales, Product, Engineering, and Customer Success to help meet customer needs while contributing directly to Motive’s growth.

This is a hybrid role open to candidates based in Mexico City, with occasional visits to customer sites and our Mexico City office during the week, as business needs require.

What You'll Do:

• Partner with Commercial Account Executives to shape deal strategy, drive discovery conversations, and deliver high-impact demonstrations that support customer decision-making
• Showcase Motive’s value by creating customized demos that resonate across technical, operational, and business audiences — positioning yourself as a trusted advisor to Commercial customers
• Translate customer challenges into clear, actionable solutions that deliver measurable business outcomes
• Develop deep knowledge of the competitive landscape, supporting Commercial AEs on displacement and growth opportunities
• Establish yourself as a product authority — mastering today’s platform while shaping conversations around future innovations
• Collaborate on RFIs and RFPs to position Motive as the partner of choice for Commercial organizations
• Act as a visible connector between Sales and cross-functional teams (Product, Engineering, Customer Success, Marketing), ensuring customer insights drive continuous improvement and innovation

What We're Looking For:

• 1+ years of experience supporting Mid-Market or comparable market segments in a customer-facing role with a focus on showcasing solution value to customers or prospects. 
• Experience in a Sales / Solution engineering pre-sales role is a plus.
• Familiarity with value-based selling frameworks and/or solutions engineering. methodologies (e.g., MEDDIC, MEDDPICC, Command of the Message, Demo2Win, Great Demo!, or comparable). 
• Excellent communication skills with the ability to translate technical topics for both technical and non-technical audiences
• Demonstrated success supporting complex solution sales and navigating Mid-Market — or similar market segment — sales cycles.
• Proven analytical and problem-solving abilities with a solutions-oriented mindset.
• Bachelor’s degree preferred; advanced degree a plus.
• Flexibility and willingness to travel 10-40%.
• Proficient in English (reading, writing, and verbal communication).