Retail Media Data Account Manager

About Us:

Pacvue is the leading software suite for eCommerce advertising, sales, and intelligence. We help some of the world’s largest brands grow their business on Amazon, Walmart, Instacart, and other marketplaces and work with sellers and agencies of all sizes to help them compete in the constantly changing world of online retail. Our mission is to empower teams to win in the future of eCommerce, and we do it by building first-to-market technology, solving complex problems with our customers, and bringing expertise, collaboration, and innovation to our work every single day. 

Why work at Pacvue? 

• Be on the cutting edge - Pacvue is transforming the way brands and sellers win online.  Our product uses machine learning, artificial intelligence, and data to make intelligent decisions and recommendations. 
• Have fun – we have an energetic and passionate team with a joint mission to win and help our brands and sellers succeed. 
• Learn – from the best! Our team is full of talented people who want to help you learn, grow – providing you with mentorship, the industry’s best practices and thought leadership.  
• Grow fast – the eCommerce industry has grown fast in the past 2-3 years. Pacvue has grown even faster than most high-tech companies in the market. 

About the role:

We are looking for a self-starter with a proven track record of working with minimal direction to deliver actionable insights for clients. The ideal candidate will work seamlessly with Pacvue account teams to relate client’s business needs to data solutions and create from-scratch reporting and presentations. This includes activities such as querying databases from multiple platforms, designing dashboards to handoff to client or account teams for self-service data visualization, presenting findings and solutions to client leadership directly, and working with product managers to incorporate new features into the Pacvue technology.

This position requires a candidate who intimately understands retail media data sets and can use them to answer business questions and to directly provide media insights and recommendations.

 Responsibilities:

• Meet with clients and account teams to identify business needs, facilitate refinement of business questions, and design reporting deliverables
• Provide direction to clients and account teams on requirements, timing and a deliverable format that will meet their needs, staying in constant communication with stakeholders to keep them updated on progress
• Make use of Pacvue reporting and analysis tools to their fullest extent in addressing business needs, and use good judgement in determining when custom analysis will be required
• Perform custom analysis primarily in Microsoft Excel and Google Sheets, making use of pivot tables, graphs, advanced formulas, or any other techniques for data visualization or automation
• Set up custom reports to run automatically or with minimal touch from account owners to aid in future independent business reviews
• Lead exploration of emerging retail media databases and capabilities, with particular focus on Amazon Marketing Cloud, but also including Amazon ad console, vendor & seller central, Target and Walmart advertising & commerce, as well as Instacart, Criteo, etc.
• Translate analysis into campaign and business recommendations, sharing initial findings of analysis with account teams informally, and assist in presenting final recommendations to client over email and in meetings
• Assist in documentation of methodology for new analysis to help scale across the organization
• Create proposals for product and development teams on where new features should be built based on custom analysis use cases

Skills & Qualifications:

• 2+ years experience working in eCommerce account management, sales, and/or digital marketing
• 2+ years experience working in a data and analytics-focused role
• Previous account management, product management, project management, financial analysis, and/or marketing experience is a plus
• Demonstrate an understanding of how retail media, sales, and operations work together
• Demonstrate an in-depth understanding of available Amazon data sets, and at least a surface level understanding for additional retail media platforms such as Walmart, Target, or Instacart
• Proven track record of relationship building and working across multiple teams internally
• Proven success in driving results and implementing ideas in a fast-paced environment
• Works efficiently and is always looking to streamline processes and workflows
• Excellent organizational, communication, and presentation skills
• Strong analytical skills, and the ability to take large data sets and extract actionable recommendations, are a must
• Advanced Excel skills are a must
• Working knowledge of at least one supplemental program such as Tableau or Python is a plus
• Experience with SQL is strongly preferred, specifically in relation to AMC

Benefits:

• Unlimited Paid Time Off 
• Paid Holidays and Floating Holidays
• Medical, Dental, Vision, FSA/HSA, Life Insurance and Pet Insurance
• 401k with Employer Match
• Take up to 2 Days of Paid Time Off to Volunteer with a 501c Organization
• Paid Parental Leave

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