ApplySarthiProduct Manager / Director, VIP Growth & Operations
OKX
OKX is also hiring for this role in Hong Kong, Hong Kong SAR.
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This role on the market
7,861 open operations roles across 878 companies are on ApplySarthi right now, most of them in Bengaluru (246), Hyderabad (155), Mumbai (144).
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What operations roles keep asking for: Supply chain (22%), Excel (18%), Stakeholder management (15%) — counted across their open postings here.
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Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for operations roles keep coming back to Supply chain, Excel, Stakeholder management. Practise those questions before you sit with OKX.
Questions you are likely to be asked
- Why do you want to join OKX?
- What is your experience with Product management? Tell me one thing you learned the hard way.
- Tell me about a time engineering and business wanted different things.
- How would you improve a product you use every day?
- Tell me about a product decision you made with incomplete data.
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Practise the Product Manager / Director, VIP Growth & Operations at OKX interview free →Who We Are
About The Opportunity
What You'll Be Doing
- Own the day-to-day VIP Growth & Operations execution for high-net-worth individual clients, ensuring VIP lifecycle programs are planned, launched, and iterated effectively.
- Build and run a VIP lifecycle operations framework: define segments, triggers, and journeys; set weekly/monthly operating rhythms; and ensure consistent execution with Local Markets.
- Partner with Local Market teams to to co-create market plans, align goals and timelines, and drive follow-through, while ensuring global consistency and scalable playbooks.
- Plan and execute VIP offsites and online events (e.g., product sharing sessions, community/engagement touchpoints), including end-to-end coordination, stakeholder alignment, and post-event performance review.
- Develop and scale VIP growth programs and tools (e.g., VIP trial cards and similar programs) that improve conversion, deepen engagement, and increase VIP contribution to trading activity and AUM.
- Establish a data-driven growth operating model with clear measurement, experimentation, and continuous optimization to improve VIP contribution to revenue and AUM.
- Coordinate with cross-functional teams (Product, Data, Engineering, Operations) to deliver workflows, tooling, and process improvements that support VIP operations at scale.
- Track performance and continuously optimize: define KPIs, monitor results, gather market feedback, and refine programs based on data and learnings.
What We Look For In You
- Bachelor’s degree or higher with 5+ years of product management or product strategy experience.
- Deep understanding of the Web3/Crypto industry, particularly exchange products such as institutional services, API trading, and VIP incentive programs.
- Prior experience in CEXs, brokerages, financial institutions, or high-net-worth client-related products is preferred.
- Strong cross-team communication and coordination skills, with systematic thinking and sharp user insights.
- Proficiency in data analysis tools and data-driven decision-making.
- Fluency in English and Chinese; Multi-market collaboration experience is a plus.
Perks & Benefits
- Competitive total compensation package
- L&D programs and Education subsidy for employees' growth and development
- Various team building programs and company events
- Wellness and meal allowances
- Comprehensive healthcare schemes for employees and dependants
- More that we love to tell you along the process!
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Listed on greenhouse · posted 2026-06-09. ApplySarthi collects openings and links to application pages; the role is advertised by OKX, not by us.