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Principal / Senior Product Manager, Payment

OKX

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  1. Why do you want to join OKX?
  2. What is your experience with Product management? Tell me one thing you learned the hard way.
  3. Walk me through a feature you shipped. How did you know it worked?
  4. Tell me about a time engineering and business wanted different things.
  5. How would you improve a product you use every day?

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Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.

OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.

OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
 
About the Team
Product managers at OKX are the CEOs of their areas of focus. We develop growth-focused product strategies, manage cost/profitability and then deliver powerful strategies that guide customers through simple transaction workflows. We are building an integrated and beautiful crypto-finance experience for mobile and web. Product managers collaborate across business units and align user research, design and UX writing, brand and marketing, technical project management and engineering, testing, data, compliance and legal teams. We are a multi-cultural and decentralized team with a deep passion for bitcoin, crypto and Defi. We are objective oriented and everyone contributes to data analysis to drive business growth.
 
About the Opportunity
As the Product Manager, you will be responsible to discover new markets and revenue opportunities and innovate new products to address the market needs. Act as an internal champion to build consensus and influence senior management for new product ideas. Identify, define, implement and instrument market research, product design, product implementation and product release processes.
Define, build and scale OKX's payment systems that powers money movement globally to help our customers gain access to a wide array of crypto assets. The scope of this role includes defining & managing product roadmaps, features including user experience and end to end integration with local & international payment providers while proactively managing the risk associated with your product. Tracking KPIs and driving growth of your product features is at the core of PM’s at OKX, while collaborating with multiple key stakeholders like designers, engineering, legal, risk, compliance, marketing, customer support & finance across the organization and get them aligned on your product roadmap and deliverables.
You’ll be joining our growing product team to help define the future of our company and product. If you are an entrepreneurial product leader, who doesn’t hesitate to propose bold ideas and roll up your sleeves to put them into action, this role will be a great fit for you.
 
What You'll Be Doing
  • Be the owner of your payment products (ACH, Cards, Wire, SEPA, FAST, PIX, etc), you truly own it!
  • Define & drive every aspect of your product from developing the roadmap/backlogs/iterations in order to hit your goals & KPIs
  • Outline features, technical integration requirements, work with your squad of product designers, content writers, data analysts and engineers to bring your product to life
  • You verify your squad deliverables, align your customer support teams including all key stakeholders for any feature release/announcements to your retail users
  • Manage your product dashboard by tracking all your product data metrics
  • Drive adoption, usage of your products working closely with marketing, risk teams, keep close eye on customer frictions and voice of customer to optimize your product experience
  • Ensure that there are effective internal tools in place for any new product launch
What We Look For In You
  • Product management experience in the payments space with past experience in payments clearing, settlement and fiat custody
  • Visionary for trending and future crypto market needs and payments industry changes
  • Product innovator that can achieve business goals with unique product offering and business models
  • Previous experience designing and building payments systems and understanding of risk management associated with these payment options
  • Entrepreneurial mindset: Experience working in a fast-paced environment with competing resources and priorities. Opinionated and willing to make calls with limited information. Ability to navigate through ambiguity to advocate for resources
  • Excellent written and verbal communications skills; ability to translate strategy into clear and actionable plans for product development, engineering, design and marketing
  • Technical, comfortable with delving into the product, the platform and the implementation details. Able to engage with engineering beyond just product and user experience needs; willing to roll up sleeves and design scalable and extensible solutions
  • Metrics driven with proficiency in identifying, defining, tracking and acting upon metrics Experience identifying KPIs and working with engineering and analytics on instrumentation and monitoring
  • Familiarity with cryptocurrency exchanges and passion for crypto and blockchain innovations
  • Bachelor's degree in Computer Science, Engineering, or a related technical discipline
 
Nice to Haves
  • Past experience working with payments systems or crypto platforms is strongly preferred
 
Perks & Benefits
  • Competitive total compensation package
  • L&D programs and Education subsidy for employees' growth and development
  • Various team building programs and company events
  • Wellness and meal allowances
  • Comprehensive healthcare schemes for employees and dependants
  • More that we love to tell you along the process!

 

Disclaimer: Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong.

 

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Notice:
All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice.

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Listed on greenhouse · posted 2024-09-15. ApplySarthi collects openings and links to application pages; the role is advertised by OKX, not by us.