Outbound Sales Development Representative (SDR)

We’re growing quickly, and we’re looking for an ambitious, tech-savvy, and detail-oriented Outbound Sales Development Representative to join our team and make a big impact.

As an Outbound SDR at Muck Rack, you will work closely with our sales team to generate opportunities through outbound outreach. You should be excited about working in a fast-paced sales environment where you'll be the first "face" of Muck Rack to prospective customers, representing our team, culture, and brand.

What you’ll do:

• Build pipeline through outbound outreach — prospect leads via email, LinkedIn, and phone to consistently meet and exceed quota
• Personalize your interactions — leverage Muck Rack’s tools and prospect insights to make outreach timely, relevant, and informed from the first touch
• Prospect strategically— develop efficient, creative outreach systems tailored to target accounts, using our systems to identify patterns and prioritize who to contact and when
• Plan your day with purpose — lean on AI-assisted workflows to structure your time, stay on top of follow-ups, and keep your pipeline moving without things falling through the cracks
• Stay plugged into PR — monitor industry news to surface timely, relevant outreach opportunities
• Maintain clean CRM hygiene — keep lead records, activities, and reporting accurate and up to date in Salesforce
• Collaborate cross-functionally — partner closely with Account Executives and Marketing to align outreach efforts and drive pipeline growth
• Maintain consistent activity standards — execute against outreach expectations across segments while balancing quality personalization with high-volume prospecting

How success will be measured in this role:

• Meetings booked, held, and converted to pipeline (S2 opportunities)
• SDR-sourced revenue

If the details below describe you, you could be a great fit for this role:

• 1+ year of experience in a SaaS SDR role or 1+ year working in PR preferred— you understand either the sales motion or the buyer's world
• Highly accountable and self-motivated, with a growth mindset that welcomes feedback and coaching
• A natural relationship builder with genuine curiosity and a sales-oriented mindset
• Exceptional written communication skills — you write emails that actually get read and responses that move things forward
• Strong phone presence — you can build rapport quickly and keep a conversation going
• Ability to juggle multiple priorities in a fast-paced, startup environment without dropping the ball
• A quick study with new tools (including AI tools) — we work in Google Workspace, Salesforce, Outreach, Slack, Nooks, SalesNav, etc
• Based or willing to work East Coast or Central hours
• Proactively incorporate AI tools into day to day work to improve productively and accelerate delivery

Interview Overview

Below you'll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.

• Skills Assessment
• 15-minute Recruiter Screen with SDR Manager
• 45-minute Zoom interview with the hiring manager, including a mock cold call
• Panel interview with several members of our team
• 30-minute Bar Raiser

Travel & Team Engagement Expectations

This role requires up to 10% travel for team collaboration, customer engagements, and company events. As part of our commitment to building strong connections across our fully distributed team, attendance at our annual company offsite (typically held in Mexico) is expected.

Salary

In the US, the base salary for this role is $53,000, with $68,000+ in OTE. Note that we typically build 1-3 quarters of ramp time with lower goals and thus lower earnings from commissions. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. For all other countries, we have competitive pay bands based on market standards.