IT Intern – Gadget & Tech Support Operations
Instawork
Tailor my CV for this job, freeView job and applyYour CV rewritten for this role, from your real experience. Sign in with Google, nothing to install.
Got this interview? Our apps help you get the job.
Skills named in this job
Read from the description itself, not inferred.
This role on the market
8,049 open operations roles across 884 companies are on ApplySarthi right now, most of them in Bengaluru (245), Hyderabad (160), Mumbai (141).
- Head of Marketing OperationsPerplexity
- NW Deployment Build Lead, Operations, IT, & Support EngineeringAmazon
- Business Operations SpecialistGartner · delhi ncr
- Country Clinical Operations Excellence LeaderRoche
- Senior Operations TechnicianCarrier
What operations roles keep asking for: Supply chain (22%), Excel (18%), Stakeholder management (15%) — counted across their open postings here.
Spark jobs · Supply chain jobs · iOS jobs
Instawork has 53 open roles listed here.
- Training Team Lead: Field Operationsbengaluru
- Enterprise Account Manager
- Trust & Safety Product Operations Specialist
- Engineering Manager/Senior Engineering Manager - Instawork Roboticsbengaluru
- Finance Automation Lead
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for operations roles keep coming back to Supply chain, Excel, Stakeholder management. Practise those questions before you sit with Instawork.
Questions you are likely to be asked
- Why do you want to join Instawork?
- What is your experience with iOS? Tell me one thing you learned the hard way.
- Which numbers do you track every day, and why those?
- Tell me about a process you made faster or cheaper.
- How do you handle a delay that affects a customer?
Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.
Practise the IT Intern – Gadget & Tech Support Operations at Instawork interview free →Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works.
Location: Kormangala, Bangalore
Role Overview
The IT Intern will be responsible for end-to-end handling, setup, troubleshooting, and maintenance of IT gadgets used by Data Collectors (DCs) and Internal Coordinators (ICs). This role is critical to ensure uninterrupted video data collection operations through effective gadget management and timely tech support.
Shifts - ( Multiple Morning & night shifts) Process runs 24/7
Key Responsibilities
- Handle and manage IT gadgets including iPhones, SD cards, and SD card readers
- Set up and manage Apple IDs / Apple accounts on iPhones as per project requirements
- Perform basic to advanced troubleshooting for iPhone, SD card, and data transfer issues
- Upload video data from SD cards to rigs/systems, ensuring data integrity
- Format SD cards post data upload following defined SOPs
- Ensure gadgets are ready for deployment and functioning before handover
- Coordinate with Inventory / Ops teams for gadget availability and readiness
- Stay updated with new tech, iOS updates, device-related changes, and best practices
- Cascade tech updates, changes, and guidelines clearly to ICs and DCs
- Support ICs and DCs during live operations in case of technical failures
- Maintain basic logs or trackers related to gadget issues and resolutions
Required Skills & Competencies
- Strong hands-on knowledge of iPhones and iOS ecosystem
- Experience or familiarity with Apple ID creation and management
- Basic understanding of data transfer, storage devices, and formatting
- Good troubleshooting and problem-solving skills
- Comfortable working with multiple devices simultaneously
- Ability to explain technical concepts clearly to non-technical users
- Quick learner with interest in keeping up with tech updates
- Basic knowledge of Google Sheets or trackers is a plus
Preferred Profile
- IT / Computer Science / Electronics student or recent graduate
- Prior experience handling mobile devices or tech support is an advantage
- Detail-oriented and process-driven
- Comfortable working in fast-paced, operations-heavy environments
Outcome Expectations
- Zero or minimal downtime due to gadget or tech issues
- Smooth data uploads and secure handling of collected data
- IC and DC teams stay informed and aligned on tech-related updates
Our Values
-
Empathy, Trust & Candor
We put ourselves in the shoes of our colleagues and customers and don’t shy away from uncomfortable conversations, instead building trust through honest and direct feedback. -
Bias for Action
We practice high-velocity decision-making, clear-eyed that we often operate with incomplete information. Growing quickly means it’s OK to be wrong, so long as we learn from our mistakes and course correct! -
Always Be Learning
We’re a curious bunch, and with AI transforming our workplace we encourage everyone to learn from each other, compounding our knowledge and experience to help us change an entire industry. -
Act Like an Owner
We work long, hard, and smart, building products that delight our users and drive growth. Your ability to impact Instawork is limited only by your courage and conviction, not your job description.
About Instawork
Founded in 2015, Instawork is the nation’s leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7M skilled workers with local restaurants, hotels, warehouses, stadiums, and more. Our AI-powered platform serves thousands of businesses across more than 50 major markets in the United States and Canada. We're not just helping fill shifts, we're supporting local economies—and we're just getting started!
Instawork has been featured by CBS News, The Wall Street Journal, The Washington Post, and the Associated Press. Forbes included us on their Next Billion Dollar Startups list; RetailTech Breakthrough named us Workforce Hiring Solution of the Year for 2025; and Inc. 5000 recognized us as one of the country's top 10% fastest-growing companies two years in a row. But what matters most is our impact. We're solving real problems for real people, and we’re doing it at scale.
Join our team to help us build something that matters! We’re looking for superstars who want to help us shape the future of work. With hubs in San Francisco, Bangalore, and Chicago, city offices in New York, Phoenix, and Singapore, we're back to working together in-person five days a week because we believe the best ideas happen when great people collaborate face-to-face. We also value diverse perspectives and encourage applications from candidates of all backgrounds.
Ready to make an impact? Learn more at www.instawork.com/about.
Match this job to your CV
ApplySarthi scores your CV against this role, shows the skills you are missing, and writes a tailored version for the application.
Check my match →Similar open roles
- Assistant Manager - Operations - Instawork Robotics LabsInstawork · bengaluru
- Associate Director - Operations - Instawork Robotics LabsInstawork · bengaluru
- Business Development ExecutiveInstawork · bengaluru
- City Business Lead – Field Sales & OperationsInstawork · bengaluru
- Data Collector & Annotator — Morning / Evening ShiftInstawork · bengaluru
- Data Collector & Annotator - Night ShiftInstawork · bengaluru
- Field Engineering TechnicianInstawork · bengaluru
- Field Operations Executive Instawork · bengaluru
Need answers during your interview? Try Live Sarthi.
Live Sarthi, an Interview Sarthi app, shows answer suggestions during the call.
- Hidden from supported screen sharingThe overlay stays out of supported Windows screen captures.
- Answers start in about 1.5 secondsResponse time varies with your connection and model.
- From your own CVYour projects and your experience, not a generic script.
- 30 minutes freeThen ₹149 for a 2-day pass with unlimited calls — you pay for the days you are interviewing, not a subscription.
A Windows app, from the same team as ApplySarthi.
Listed on greenhouse · posted 2026-01-21. ApplySarthi collects openings and links to application pages; the role is advertised by Instawork, not by us.