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Implementation Manager, Enterprise

ShipMonk

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This role on the market

401 open implementation roles across 133 companies are on ApplySarthi right now, most of them in Bengaluru (19), Hyderabad (16), Pune (6).

What implementation roles keep asking for: Customer success (20%), SaaS (18%), Stakeholder management (15%), Excel (13%) — counted across their open postings here.

Implementation Manager jobs in the United States · Remote Implementation Manager jobs · SaaS jobs · Supply chain jobs

ShipMonk has 66 open roles listed here.

Counted across 14 company job boards, updated as roles open and close.

Preparing for this interview

Interviews for implementation roles keep coming back to Customer success, SaaS, Stakeholder management, Excel. Practise those questions before you sit with ShipMonk.

Questions you are likely to be asked

  1. Why do you want to join ShipMonk?
  2. What is your experience with SaaS? Tell me one thing you learned the hard way.
  3. Tell me about a time you disagreed with your manager. What happened?
  4. Where do you want to be in three years?
  5. What is a weakness you are working on, and how?

Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.

Practise the Implementation Manager, Enterprise at ShipMonk interview free →

ShipMonk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more.

About the Role: Own the Journey. Lead the Charge.

We’re looking for a sharp, organized, and relationship-driven Implementation Manager, Enterprise to quarterback the onboarding experience for our most complex and high-value merchant accounts. You won’t be writing code or configuring systems — but you will be the engine behind every moving part, ensuring that internal teams (Tech Solutions, Launch Ops, and more) are aligned, coordinated, and delivering flawlessly.

If you're obsessed with planning, love herding cross-functional cats, and can manage enterprise timelines with style and grace — then you’re our kind of people.

 

What You'll Be Rocking Every Day

🚀 Lead the Enterprise Launch Plan

 

🤝 Align the Internal Crew

🧠 Be the Merchant’s Guide (Without Doing Their Tech Work)

📦 Crush the Go-Live & Handoff

🔍 Make Our Systems Smarter

What Makes You a Great Fit

✔️ You're a Project Ninja
 You love a clean Gantt chart and don’t flinch at a 10-person cross-department meeting. You’ve done this before — preferably in a 3PL, SaaS, or eCom ops environment.

✔️ You Know Enough Tech to Translate
 You understand how integrations, APIs, and ERPs work (no need to build them) — you just know how to keep timelines moving and blockers cleared.

✔️ You Get Enterprise
 Multiple warehouses? Complex routing guides? B2B retail compliance? Love it. You’ve seen the complexity and know how to navigate the nuance.

✔️ You’re a People Person with a Plan
 Clear communicator, timeline keeper, risk manager, meeting facilitator — and you make it look easy.

 

What You Bring to the Table

Perks That Pack a Punch

💰 Competitive Salary + Bonus
🏖️ Paid Time Off + Paid Holidays
🩺 Health, Dental, Vision + 401k with Match
🏋️‍♂️ Company Events, Wellness Programs & More
📍 HQ in Fort Lauderdale + Global Fulfillment Network
🌍 Inclusive, Growth-Oriented Culture

About ShipMonk

ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions—all with a merchant-first mindset.

Why ShipMonk?

We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants.

  • Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency.
    ● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed.
    ● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action.
    ● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises.
    ● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.

Our Core Values

Our values are the heart of our culture. We're looking for individuals who embody these principles every day.

  • Merchant-first: We handle the logistics so our merchants can focus on what they do best—growing their business.
  • People make ShipMonk: We believe in our team and invest in our people.
  • Own it: We take ownership of our work, our mistakes, and our successes.
  • Get sh*t done: We're a fast-paced, high-growth company that values action and results.
  • Change the score: We challenge the status quo, constantly innovating and improving.

 

ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Listed on greenhouse · posted 2026-09-02. ApplySarthi collects openings and links to application pages; the role is advertised by ShipMonk, not by us.