Enterprise Sales 4 - Providers (East)

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Enterprise Sales 4 - Providers (West)

Why We Have This Role The Healthcare Provider industry is at a pivotal intersection of patient outcomes and experience management. Qualtrics is poised to be the organization that ushers in the next level of maturity in the category of Experience Management (XM) for the world’s leading health systems, hospitals, and clinics. This is a rare opportunity to lead the acceleration of a high-priority vertical in the enterprise XM category. You will have the greenfield opportunity to carve out strategic territories and help shape our go-to-market strategy, but you will do so backed by the undisputed market leader.

How You’ll Find Success

• Strategic Orchestration: You view your territory as a business. You effectively quarterback a cross-functional team, leveraging dedicated Industry Scientists, Engineers, and Operations Experts to structure and close complex deals. This is an individual contributor role that will succeed by leading teams through influence.

• Vertical Fluency: You move beyond features and functions to align XM with critical C-level healthcare initiatives such as improving patient experience (e.g., HCAHPS), reducing care team burnout, and optimizing clinical and operational effectiveness.

• Operational Rigor: You treat sales as a science, utilizing methodologies (MEDDIC/MEDDPICC) to forecast accurately, build a sustainable 4x pipeline, and deliver consistently on financial growth targets (quota) for new and expansion business.

• Client Planning: Create comprehensive client plans that outline strategies for achieving client objectives and financial growth targets.

How You’ll Grow

• Meritocratic Progression: We have a structured, transparent promotion path based on performance, not tenure.

• Qmobility: Success in this role opens doors to leadership, vertical management, or other functional areas within Qualtrics globally.

• Wealth Creation: Competitive base salary, uncapped commissions, and aggressive accelerators for over-performance.

Things You’ll Do

• Strategic Relationship Management: Serve as the overall strategic relationship manager for the client and be responsible for retaining existing client revenue through outstanding relationships at all levels, especially within the C-suite.

• Acquire & Expand: Analyze client needs and market trends to identify opportunities for growth and expansion within the client and/or territory. Drive revenue growth by landing new strategic logos and expanding our footprint within existing Provider accounts.

• Present & Propose: Prepare and deliver compelling sales presentations and product demonstrations. Create and present detailed sales proposals tailored to the specific needs of healthcare clients.

• Complex Negotiation: Negotiate terms of sales agreements to maximize revenue and profit, skillfully navigating the procurement, legal, and security landscapes typical of the healthcare industry.

• Cross-Functional Partnership: Work cross-functionally across Qualtrics, specifically partnering with Client Success, Implementation, and Advisory teams, to fulfill the client value proposition and address client needs/concerns.

• Product Mastery: Gain and maintain a comprehensive understanding of the entire product portfolio (features, benefits, use cases) and understand how Qualtrics compares to competitors' offerings. Participate in all required training sessions, workshops, and webinars.

• CRM Administration: Maintain up-to-date records of all sales activities and client interactions in the Customer Relationship Management (CRM) system (Salesforce).

What We’re Looking For

• Experience: 7+ years of enterprise closing sales experience.

• SaaS Acumen: Full-cycle Enterprise sales experience with familiarity of sales methodologies (MEDDIC/MEDDPICC) and CRM hygiene. SaaS solutions experience highly preferred.

• Industry Knowledge: An understanding of the unique opportunities and challenges within the healthcare provider space.

• Core Skills: Excellent interpersonal, communication, listening, and presentation skills. Strong relationship-building skills and demonstrated organizational qualities.

• Validated Winner: Must be results-driven with a solid working knowledge of strategic planning, execution of strategy, and business development. Bachelor’s degree or higher.