ApplySarthiDirector, Provider Operations
K Health
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This role on the market
6,096 open operations roles across 488 companies are on ApplySarthi right now, most of them in Bengaluru (204), Hyderabad (149), Mumbai (126).
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What operations roles keep asking for: Supply chain (15%), Excel (14%) — counted across their open postings here.
K Health has 23 open roles listed here.
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Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for operations roles keep coming back to Supply chain, Excel. Practise those questions before you sit with K Health.
Questions you are likely to be asked
- Why do you want to join K Health?
- Tell me about a process you made faster or cheaper.
- How do you handle a delay that affects a customer?
- How do you plan when demand is hard to predict?
- Tell me about a time you had to coordinate many teams at once.
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Practise the Director, Provider Operations at K Health interview free →About the role
As Director of Provider Operations, you'll lead the teams responsible for ensuring our physicians and advanced practice providers (APPs) are licensed, credentialed, onboarded, scheduled, and ready to deliver exceptional care.
You'll oversee Provider Operations end-to-end, including licensing, credentialing, onboarding, workforce management, scheduling, and provider support. This role is critical to our ability to launch new health system partnerships, expand into new markets, and deliver an outstanding provider experience.
This is a highly cross-functional leadership role, partnering closely with Medical Leadership, Recruiting, Product, Engineering, Finance, Legal, and our health system partners.
This role requires onsite presence in our New York City office 4 days a week (Mon - Thurs).
What you'll do
- Lead the teams responsible for provider licensing, credentialing, onboarding, workforce management, scheduling, and provider support.
- Build scalable operational processes that improve efficiency, quality, and the provider experience.
- Develop managers and build a high-performing, accountable organization.
- Own provider operational readiness from offer acceptance through first patient.
- Partner with Medical Leadership to ensure provider capacity aligns with patient demand.
- Define KPIs, dashboards, and operating rhythms to measure performance and identify opportunities for improvement.
- Leverage technology and automation to simplify operations and reduce manual work.
- Partner cross-functionally to launch new markets, support strategic initiatives, and continuously improve provider operations.
What we're looking for
- 8+ years of experience in healthcare operations or in roles requiring strong operational problem-solving and execution, such as management consulting or high-growth technology companies.
- 4+ years leading managers and high-performing operational teams.
- Proven experience building and improving operational processes at scale.
- Strong analytical skills and a data-driven approach to decision-making.
- Excellent communication skills and the ability to influence across functions and senior stakeholders.
- Comfortable operating in a fast-paced, high-growth environment with evolving priorities.
Bonus:
- Experience with provider licensing, credentialing, onboarding, workforce management, scheduling, or provider support.
- Experience in digital health, telehealth, or healthcare technology.
- Experience launching new operational programs, service lines, or markets.
- Familiarity with physician and APP workforce operations.
Benefits & Perks: #LI-Hybrid
- Hybrid work schedule with weekly lunches and stocked fridges
- Monthly social committees for company events
- 18 vacation days, 9 company holidays, 5 sick days, and 2 personal days
- Stock options for every full-time employee
- Paid parental leave
- 401k benefit
- Commuter Benefits
- Competitive health, dental, and vision insurance options
Who We Are:
Behind every leading health system is K Health’s AI-powered virtual care engine.
Our deeply integrated model modernizes the primary care loop by using AI to put humans first. For our patients, we offer clinical AI (i.e., PatientGPT) and unparalleled access to close care gaps around the clock. For our Providers, we deliver provider-serving agentic solutions (i.e., Perfect Note) to eliminate administrative overload and burnout. And for the health systems, we deploy our top-grade Virtualists in AI-powered virtual clinics 24/7 to capture the patients' care journeys at step one, retain the journey through the system for longitudinal care, and strengthen profitability.
We’re founded in 2016, headquartered in New York City, and backed by over $443.5M from leading investors including Valor Equity Partners, Claure Group, Mangrove Capital Partners, 14W, Notable Capital, Lerer Hippeau, Primary Venture Partners, Comcast Ventures, PICO Venture Partners, Max Ventures, and other strategic healthcare partners.
We offer competitive compensation packages based on industry benchmarks for function, level, and geographic location. Offer amounts are determined by multiple factors such as a candidate's experience and expertise.
We are proud to be an Equal Opportunity Employer and consider applicants for employment regardless of race, ethnicity, religion, color, national origin, ancestry, disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, sexual orientation, pregnancy, childbirth and breastfeeding, age, citizenship, military or veteran status, or any other class protected by applicable federal, state, and local laws. We’re deeply committed to building teams as diverse as the patients we serve and strive to cultivate an environment where everyone can bring their most authentic self to work. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our users.
We are committed to maintaining the integrity of our hiring process and ensuring a safe environment for all candidates. All communication for job offers from K Health will come from email addresses ending in @khealth.com. K Health will never ask you to provide financial information about yourself during the recruitment process. We will never use personal email accounts or other domains for official correspondence. Our official job postings are only listed on our official website and reputable job boards. Be cautious of job offers from sources other than these platforms.
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Listed on greenhouse · posted 2026-07-21. ApplySarthi collects openings and links to application pages; the role is advertised by K Health, not by us.