Director Channel Sales (Located in the United Kingdom, London)

KnowBe4

London, England, United Kingdom
Onsite
Posted 2026-11-13

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Skills named in this job

Customer success
Excel
SaaS
Salesforce

Read from the description itself, not inferred.

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What director roles keep asking for: Stakeholder management (25%), SaaS (12%) — counted across their open postings here.

Customer success jobs · Excel jobs · SaaS jobs · Salesforce jobs

KnowBe4 has 52 open roles listed here.

Counted across 14 company job boards, updated as roles open and close.

Preparing for this interview

Interviews for director roles keep coming back to Stakeholder management, SaaS. Practise those questions before you sit with KnowBe4.

Questions you are likely to be asked

Why do you want to join KnowBe4?
What is your experience with Customer success? Tell me one thing you learned the hard way.
Walk me through a deal you closed, from the first call.
Tell me about a deal you lost. What would you do differently?
How do you handle 'your price is too high'?

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KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.

To learn more about our team and office culture in Leeds, England (UK), visit the following links.
Careers Page: https://www.knowbe4.com/careers/locations/york
Glassdoor: https://www.glassdoor.com/Location/KnowBe4-York-Location-EI_IE969384.0,7_IL.8,12_IC3297365.htm
LinkedIn: https://www.linkedin.com/company/knowbe4/life/uk/

The Director of Channel Sales is responsible for leading a team of Channel Sales representatives to drive sales efforts to meet and exceed Net New Annual Recurring Revenue (ARR) targets from a specified Area. This is an extremely hands-on role that will actively manage their teams who are responsible for building partnerships and growing Net New business through strong partnerships within a specified Area. The Director will align with the strategy for Channel Sales growth to execute strategic plans, grow pipeline and achieve revenue goals.

Responsibilities:

Manage a team of Channel Sales representatives to execute revenue strategies, and exceed KPIs and ARR targets.
Drive the day-to-day activities of Channel Sales reps through daily team standups, close analysis of sales statistics and pipeline reviews.
Engage with partners directly to build strategic relationships and growth of key partnerships.
Assist Channel Sales reps in building partner sales engagements and closing deals with partners.
Develop, drive and guide our partner activities to foster excellent relationships with new and existing partners aligned to the partner stratification to grow net new revenue.
Conduct weekly rhythm of the business reviews with VP and other sales enablement teams to identify trends and provide feedback on areas of opportunity and improvement.
Validate sales representative staging and Area pipeline health to ensure accurate forecasting.
Collaborate with senior leadership and SMB, Mid-Market and Enterprise leaders to align the business and drive growth through partners.
Collaborate with Area Customer Success Leader to ensure the teams are aligned with all sales strategies and goals.
Conduct interviews with potential sales candidates to build a world class sales team.
Manage Area sales budget requests for events, trade shows, ect.

Minimum Qualifications:

Minimum 6-8 years Channel sales experience required
Minimum 5 years of people management experience in the assigned area required of 8 or more employees
Experience in IT Channel Sales (SaaS preferred)
Bachelor degree or equivalent higher education experience, desirable
Experience collaborating with Partner businesses and leading Channel sales teams, desirable
Familiarity with standard concepts and practices within the IT, Security, Cloud Email Security or Cybersecurity industry, desirable
Experience with Salesforce, a plus
Experience with Gmail and Google Docs
Experience with MS Office (Word and Excel)
Experience with web browsers (Chrome, Internet Explorer, ect

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.

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Listed on greenhouse · posted 2026-11-13. ApplySarthi collects openings and links to application pages; the role is advertised by KnowBe4, not by us.