Channel Account Manager (Fluent in Nordic Languages) (Position located in Utrecht, Netherlands)

As a Channel Account Manager, you'll work with a variety of partners to manage, support and develop partners to drive increased deal registrations and Net New customers. You play an important role in ensuring partners have a positive experience with KnowBe4 and you provide excellent customer service. You're able to manage multiple partner accounts effectively and efficiently and leverage KnowBe4 marketing content to equip partners with demand generation tools and content that result in an increase in sales. 

We want the partner to actively drive our joint solutions to market. This requires the right investments and focus on behalf of the partner, which is one of the tasks of the CAM/PAM.

Responsibilities:

• Own and manage a large portfolio of established partners
• Establish productive, professional relationships with key personnel in assigned partner accounts
• Conduct initial onboarding and discovery with assigned partners
• Send regular marketing and communications to partner sales reps 
• Develop joint marketing plans with premier and certified partners
• Conduct strategic conversations and create business plans with key partners
• Engage and guide partner sales and marketing teams on sales approach
• Assess, validate and communicate partner needs on an ongoing basis
• Perform brief product demos and partner portal walkthroughs to enable partners
• Promote partners to attend partner portal walkthrough webinars
• Assist partner adoption of KnowBe4 by adding reps to Partner Portal
• Increase partner deal registrations through account mapping
• Direct partners to utilize tools and content in the Partner Portal and increase partner generated leads
• Close Net New business
• Help maintain an accurate pipeline and forecasting
• Meet assigned targets for sales  requirements and objectives in assigned partner accounts
• Support direct sales and customer success teams where needed to manage the overall partner relationship

Minimum Qualifications:

• Bachelor’s Degree a plus
• Familiarity with standard concepts, practices and procedures within the IT Security Field a plus
• Experience with Channel Sales preferred
• Experience working and maintaining a CRM system
• Being able to be the ambassador for the partner landscape with strong communication skills on a pre-sales level as well as internal stakeholders 
• Being able to do presentations at Partner events
• Must be able to demonstrate sales aptitude working with Channel Partners
• Effectively manage and thrive in high-volume sales environment
• Ability to gain a quick understanding of the needs and pain points of Channel Partners
• Strong time management and organization skills