Developer Support Engineer
JFrog
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This role on the market
2,792 open support roles across 390 companies are on ApplySarthi right now, most of them in Bengaluru (133), Hyderabad (93), Pune (49).
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What support roles keep asking for: Linux (16%), AWS (14%), SQL (12%) — counted across their open postings here.
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JFrog has 63 open roles listed here.
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Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for support roles keep coming back to Linux, AWS, SQL. Practise those questions before you sit with JFrog.
Questions you are likely to be asked
- Why do you want to join JFrog?
- What is your experience with CI/CD? Tell me one thing you learned the hard way.
- Tell me about feedback from customers that you passed on to the product team.
- How do you explain a technical problem to a customer who is not technical?
- Tell me about an angry customer you handled. What did you say?
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Practise the Developer Support Engineer at JFrog interview free →At JFrog, we’re reinventing DevSecOps to help the world’s greatest companies innovate. Our team of industry-leading software security experts is a true pioneer, constantly pushing the boundaries with original research and technological innovation. JFrog is a special place with a unique combination of brilliance, spirit, and just all-around great people. Thousands of customers, including the majority of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery from code to production – a concept we call “liquid software”. Wouldn't it be amazing if you could join us on our journey?
We are looking for top-notch Developer Support Engineers, to be partners rather than just employees and be the technical focal point for JFrog customers.
- Troubleshoot and investigate complex customer CI/CD scenarios and provide innovative solutions for their requirements
- Develop scripts in Bash, Python, and Groovy for debugging and automating
- Set up JFrog applications and 3rd party products in various development environments
- Analyze log files, thread dumps, HTTP traffic, JVM and OS parameters
- Reproduce customer scenarios and fill relevant bugs/features
- Maintain and improve a knowledge base of known issues and solutions
- Integrate and collaborate with JFrog’s R&D, QA, Release and Sales teams
- Availability to work flexible hours and weekends when needed
- B.Sc. or equivalent in Computer Science, Computer Engineering, or a related technical field
- 2+ years of hands-on experience in technical roles (e.g., Tier 3 Support, NOC, Production Engineer, or Junior DevOps/SRE)
- Proven ability to manage complex, escalated cases involving multiple architectures across multiple platforms
- Deep experience in Linux (Systems Administration, Bash scripting, file systems).
- Strong technical software-related debugging skills (Log analysis, root cause analysis, stack trace reading)
- Ability to read and debug code in Java or another compiled language
- Excellent spoken and written English
- Knowledge/experience with: Databases (SQL), LDAP, NGINX, Apache Tomcat
- Familiarity with the modern DevOps stack and lifecycle, including experience with CI/CD tools (Jenkins, GitHub Actions), Containerization (Docker, Kubernetes), Cloud Infrastructure (AWS/Azure), and IaC (Terraform)
- Graduate of an advanced DevOps certification program
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Listed on greenhouse · posted 2026-10-13. ApplySarthi collects openings and links to application pages; the role is advertised by JFrog, not by us.