ApplySarthiDeputy Program Manager — Federal Health IT Operations
Rackner
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This role on the market
7,535 open operations roles across 847 companies are on ApplySarthi right now, most of them in Bengaluru (233), Hyderabad (148), Mumbai (136).
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What operations roles keep asking for: Supply chain (21%), Excel (18%), Stakeholder management (15%) — counted across their open postings here.
Rackner has 24 open roles listed here.
- Lead Clinical Informaticist (Physician) — Federal Health IT
- Program Manager — Federal Health IT
- Lead Solutions Architect — ServiceNow & API Integration (Secret)
- Operational Medicine Lead — Military Health IT & Field Operations
- Service Integration Lead (SIAM) — Federal Health IT
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for operations roles keep coming back to Supply chain, Excel, Stakeholder management. Practise those questions before you sit with Rackner.
Questions you are likely to be asked
- Why do you want to join Rackner?
- What is your experience with ServiceNow? Tell me one thing you learned the hard way.
- How do you decide what goes into the next release and what waits?
- Walk me through a feature you shipped. How did you know it worked?
- Tell me about a time engineering and business wanted different things.
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Practise the Deputy Program Manager — Federal Health IT Operations at Rackner interview free →Deputy Program Manager — Federal Health IT Operations
Location: Remote — United States (National Capital Region preferred)
Security Clearance: Active Secret required
Lead Complex Operations. Keep Mission Delivery Moving.
Rackner is seeking an experienced Deputy Program Manager to lead day-to-day service operations supporting a complex federal health IT mission. This role brings together clinical, training, field, and technical teams to keep services coordinated, resources available, and operational commitments on track.
You'll work closely with program leadership to manage competing priorities, coordinate workforce capacity, and address operational challenges across multiple service-delivery functions. This opportunity offers meaningful leadership responsibility in a DoD environment, where sound operational decisions help support military health services and mission readiness.
What You'll Do
- Lead day-to-day service operations across multiple teams supporting a complex federal health IT mission.
- Coordinate operational schedules and priorities across training, field activities, military exercises, and ongoing service delivery.
- Manage workforce capacity and resource coordination to support operational readiness and service continuity.
- Identify and address scheduling conflicts, staffing challenges, and competing operational priorities.
- Coordinate supplemental staffing and surge support in response to changing mission needs, ensuring activities remain within authorized work requirements.
- Lead weekly operational and monthly service reviews, communicating progress, risks, and priorities to program leadership.
- Support the Program Manager and maintain operational continuity when acting on their behalf.
Required Qualifications
- 8+ years of experience in service management or operations leadership supporting Department of Defense (DoD) programs.
- ITIL 4 Foundation certification.
- Active U.S. Government Secret security clearance.
Preferred Qualifications
- ITIL 4 Managing Professional certification.
- Project Management Professional (PMP) certification.
- Experience with ServiceNow Field Service Management.
- Coordinating schedules and operational resources across globally distributed teams.
Why Rackner?
At Rackner, you'll work alongside multidisciplinary teams supporting important federal missions and solving complex operational and technical challenges.
We value collaboration, practical problem-solving, and continuous improvement. Our environment encourages professional growth and provides opportunities to strengthen service delivery and contribute to meaningful mission outcomes.
Benefits & Perks
Rackner offers a comprehensive benefits package, subject to applicable eligibility requirements and plan terms, including:
- Company-supported certifications and professional development opportunities.
- Career development and leadership opportunities.
- 401(k) with a 100% company match on contributions up to 6%.
- Medical, dental, vision, life, and disability coverage.
- Generous paid time off and paid holidays.
- Home-office equipment and remote-work support.
- Fitness and wellness reimbursement.
- Weekly pay and team events.
Work Arrangement
This position is remote within the United States, with a preference for candidates located in the National Capital Region.
Equal Opportunity Employer
Rackner is an equal opportunity employer. Employment decisions are made without regard to any status protected by applicable law.
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Listed on greenhouse · posted 2026-11-07. ApplySarthi collects openings and links to application pages; the role is advertised by Rackner, not by us.