Delivery of TOPFAS training at multiple locations

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – 2026-0155

Role Background

•  The NCI Academy in Oeiras, Portugal requires a TOPFAS Instructor / Subject Matter Expert to deliver Tools for Operations Planning Functional Area Services (TOPFAS) training, manage course iterations, update and develop training materials (including e-learning), mentor NATO and national users, and support TOPFAS software testing. Training may take place at Oeiras, online, or through Mobile Training Teams at NATO and national facilities.

Role Duties and Responsibilities

• Prepare and deliver TOPFAS OPT, SAT and CAT user courses (A0265–A0267), TOPFAS Overview (A0269), Power User Certification (A0985–A0987), Advanced User/Functional Manager (A0288), and OPT/SAT/CAT Train-the-Trainer courses (A0285–A0287), in person or online.
• Coordinate course schedules and iterations with NCI Academy stakeholders; review course packages, validate training environments, access and exercises; deliver presentations, demonstrations, practical activities, student guidance and assessments.
• Maintain and update TOPFAS training materials, handbooks, instructor manuals, certification tests and e-learning content; develop or adapt materials when authorised and support instructor workshops and Multi-FAS course delivery.
• Document attendance, assessment results and student feedback; submit training completion reports, Quality Assurance reports and Course Improvement Plans; address corrective actions and support formal deliverable acceptance.
• Provide TOPFAS SME mentoring during NATO/national exercises, workshops and operations; test TOPFAS software, identify issues and produce bug reports.
• Required: advanced knowledge of current TOPFAS OMT, OPT, SAT, CAT and TWP; TOPFAS Trainer qualification in OPT/SAT/CAT; at least 3 years delivering TOPFAS user courses and 3 years creating/updating training content.
• Required: at least 3 years developing technical documentation, training materials and instructional aids; 3 years working in international military/civilian environments; deep knowledge of NATO operational planning doctrine, standards, command and force structures; strong office, presentation, videoconferencing and LMS skills; English STANAG 6001 L3/S2/R3/W2 or CEFR B2–C1.

Desirable

• Experience with NCIA or NCI Academy; NATO CIS Technical Instructor or equivalent; live online course delivery; knowledge of other NATO C2 and functional services (INTEL FS, LOGFAS, NCOP, AIRC2IS); modern educational technology, training videos and authoring tools.

Working Location

• Primarily NCI Academy, Oeiras, Portugal.

Working Policy

• On-site

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National Secret or NATO Secret personal security clearance