Deal Desk Manager

Position Overview:

The Deal Desk Manager will work closely with our sales organization to drive best practices for all matters relating to structuring, modeling, presenting and closing deals to align with company goals and financial objectives. This person will be the single point of contact and trusted advisor on all back-office functions across the entire business.   

The successful candidate must be able to work directly with multiple functions including our Field Sales, Sales Operations, Customer Success, Product, and Finance organizations to help drive increased productivity and maximum deal value across the region. They will be passionate about their work, self-motivated, detail-oriented and have excellent problem-solving and communication skills.

Key Responsibilities:

• First point of contact and approval coordinator for pricing, quoting, deal improvement, deal modeling & structuring, competitive benchmarking, channel engagement, legal/ contractual issues, credit & payment procedures, plus any other non-standard issues as part of the sales cycle.
• Provide Sales Operations leadership and support through timely analysis and reporting of sales results, forecasting, QBRs and planning. 
• Analyze the structure and profitability of the business across multiple territories. Provide information as well as advice on the state of different markets to ensure the company is reaching its overall goals regarding revenue, margin and market share. 
• Review of customized revenue-generating legal agreements and bid documents to ensure that we can meet all requirements from a Revenue Recognition and Legal perspective. (Master Purchase Agreement, Amendments, etc.)
• Assist with creating and implementing policies and processes that ensure the region is able to scale while adhering to corporate compliance requirements.
• Assist with new hire sales enablement within the region, including pricing, Salesforce.com, Salesforce CPQ, and Clari.
• Provide back-office coordination and be the primary link for to internal global functions.
• Become the regional leadership’s strategic business partner to enable them to scale the region and focus on the most important priorities.

Qualifications:

• 7+ years previous experience in Sales Operations/Deals Desk Management within a fast-growing technology company.
• In-depth knowledge on unique regional requirements including commercial strategies, deal structuring, and pricing.
• Experience with SAAS/subscription-based models preferred.
• Cyber Security industry experience preferred.
• Self-starter able to handle multiple projects at a time.
• Excellent verbal/written communication skills, including an ability to effectively communicate with both sales and technical teams.
• Experience with Salesforce and Salesforce CPQ. Experience with Clari desirable.

Education:

• Bachelor’s degree Preferred

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