IT Business Application Engineer, Workday & HR Systems

About the Role

Please note, this team is hiring across all levels and candidates are individually assessed and appropriately leveled based upon their skills and experience.

We are seeking an IT Application Engineer to partner with our HR team in building a secure, scalable backbone for Netskope’s continued growth. As the technical steward of our enterprise HR systems, you will go beyond standard administration to focus on the full engineering lifecycle of our business-critical applications. In this role, you will own the IT security, disaster recovery, backend and integrations for Workday and architect the solutions that connect our people data to the rest of the business. You will be responsible for designing backend architecture, automating workflows, and building robust integrations, all while ensuring strict adherence to IT governance, security standards, and data integrity.

What’s in it for you

You are a detail-oriented professional with a passion for ensuring data integrity and governance. With expertise in managing sensitive data, particularly HR-related information, you excel in creating and maintaining processes that ensure data is accurate, secure, and aligned with business goals. You thrive in a collaborative environment, working closely with stakeholders and technical teams to drive a data-driven culture across the organization.

What you will be doing

System Architecture & Advanced Configuration

• Technical Ownership: Serve as a technical IT lead (integration design, test and troubleshoot) for the Workday ecosystem.
• Release Management: Lead bi-annual releases by analyzing "What’s New" reports, executing regression testing, and identifying optimization opportunities.

Integration Engineering & Middleware

• Native Integrations: Develop robust integrations using Workday Studio (assembly/debugging), EIBs, DT/XSLT, Core Connectors, BIRT Templates, and Orchestrate.
• Enterprise Middleware (iPaaS): Architect cross-platform workflows (e.g., HRIS to ERP/CRM) using iPaaS solutions such as Workato.
• API Management: Implement secure data exchange solutions using REST/SOAP APIs.

Security, Identity & Compliance

• Identity Management: Collaborate with IT Security to manage SSO/SAML configurations and SCIM provisioning (Okta), ensuring automated "hire-to-retire" access.
• Security Architecture: Enforce Role-Based Access Control (RBAC) and Segregation of Duties (SoD).
• Governance: Conduct system audits to ensure strict adherence to SOX, SOC2, GDPR, CCPA, and internal IT General Controls (ITGC).

Operations & Stakeholder Management

• Escalation Management: Act as the Tier 2/3 escalation point for complex system issues and integration failures.
• Root Cause Analysis: Resolve data discrepancies between HRIS and downstream systems (ERP, ITSM, Active Directory, third party applications).
• Technical Communication: Translate complex technical constraints into clear, actionable insights for all stakeholders.

Required skills and experience

• Experience: 4+ years of experience in Enterprise Systems Engineering or HRIS Administration.
• Workday Mastery: Deep technical knowledge of Workday integrations, Security, and Reporting.
• Integration Toolkit: Proven experience with Workday Studio and Workday EIB and Workday connector. 
• Data Proficiency: Proficiency in WQL / SQL and experience using APIs (REST/SOAP) for data extraction and  manipulation.
• Data Protection: Good understanding of PGP encryption/decryption concept and SFTP
• Identity Protocols: Familiarity with Okta lifecycle management, SSO, SAML, and SCIM provisioning.
• Compliance Mindset: Experience working in a public company or highly regulated environment, with critical familiarity regarding SOX/ITGC audits.

Core Competencies:

• Communication: The ability to explain an API error to stakeholders  without using jargon.
• Problem Solving: Strong capability to perform root-cause analysis on synchronization failures between disparate systems.
• Language: Fluent in English.

Nice-to-Haves:

• Automation: Experience with scripting languages (Python, PowerShell, or JavaScript).
• Certification: Active Workday Pro or Partner certification in Integrations, Studio, and/or Core HCM.

Education

• BSCS or equivalent required, MSCS or equivalent strongly preferred

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