ApplySarthiCustomer Success Specialist
Payoneer
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This role on the market
3,141 open customer roles across 440 companies are on ApplySarthi right now, most of them in Bengaluru (60), Delhi NCR (58), Hyderabad (34).
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What customer roles keep asking for: Customer success (29%), SaaS (17%), Account management (16%) — counted across their open postings here.
Account management jobs · CRM jobs · ERP jobs
Payoneer has 111 open roles listed here.
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- Senior Ops Tech Specialist
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- Marketing Manager, Demand Generation
- Senior Business Development Manager
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for customer roles keep coming back to Customer success, SaaS, Account management. Practise those questions before you sit with Payoneer.
Questions you are likely to be asked
- Why do you want to join Payoneer?
- What is your experience with Account management? Tell me one thing you learned the hard way.
- Tell me about an angry customer you handled. What did you say?
- How do you handle a problem you do not know the answer to?
- How do you decide which ticket to work on first?
Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.
Practise the Customer Success Specialist at Payoneer interview free →About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
What you’ll do:
This role operates in a 1-to-many, outbound-led model, managing a large customer portfolio through a combination of automation, lifecycle triggers, and targeted commercial engagement.
- Manage and grow large pool of small existing client relationships.
- Proactively strengthen and expand relationships to maximize retention, cross-sell, and upsell across the portfolio, increasing customer value and revenue through tailored engagement strategies
- Perform outbound outreach, including calls, identify opportunities, activate customers, and drive commercial outcomes
- Design and execute multi-channel strategies to reach customer segments at the right moment in their lifecycle, creating and qualifying opportunities effectively.
- Drive retention, and cross-selling initiatives. Identify business opportunities and define go-to-market strategies, leveraging customer insights and market learnings.
- Build success stories, case studies, and business reports to showcase impact and support internal and external alignment.
- Lead educational initiatives, including webinars and workshops, to drive ongoing engagement within the portfolio.
- Own the end-to-end commercial process, including demos, proposals, negotiations, and closing long-term agreements.
What we’re looking for:
- Bachelor's degree, preferably in business or engineering
- Fluent in English and Ukrainian
- 2+ years of account management, sales, business development or other relevant experience
- Expertise in developing business cases, financial analyses, and modeling, analyzing and forecasting economic and financial impacts
- Strong written and verbal communication skills
- Ability to present a business case to key stakeholders
- High level of organization, focus, and ability to work under pressure
Extra Points we need from you:
· High-volume- outbound environment experience, comfortable handling large outreach volumes.
· Experience with CRM platforms like Sales Force and expertise in sales reporting.
· Familiarity with payment industry, ERP; invoicing, reconciliation tools and data-driven platforms.
· Proven track record in working with international clients across diverse industries.
· Experience selling B2B solutions in a highly consultative manner.
The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Do it. Own it.
Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
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Listed on greenhouse · posted 2026-04-30. ApplySarthi collects openings and links to application pages; the role is advertised by Payoneer, not by us.