AI-native People Enablement Manager

Role 

We are looking for an AI-native People Enablement Manager to join our team. This is a Hybrid role, reporting to the Director, People Success Enablement in the People & Culture department. As Zscaler transitions to an AI-native organization, bringing our workforce along is essential to realizing the full opportunities of this new way of working. This hands-on practitioner and catalyst will manage end-to-end enablement programs, design AI-native learning assets, and facilitate practical, interactive sessions to ensure our employees confidently adopt AI tools, amplify daily productivity, and uphold responsible human-AI collaboration.

What you’ll do (Role Expectations)

• Design AI-native learning solutions and maintain resource hubs, leveraging generative AI tools as an instructional co-pilot to rapidly build practical, modular learning assets, guides, and interactive micro-learnings optimized for impactful knowledge retrieval
• Own the end-to-end operational execution, scheduling, cross-functional communications, and delivery for enterprise-wide AI enablement programs
• Facilitate dynamic enablement workshops, live product walkthroughs, and hands-on learning labs that empower employees across the organization to adopt AI workflows confidently
• Cultivate an active internal network of AI champions and early adopters to crowdsource high-impact employee use cases and drive peer-to-peer knowledge sharing
• Partner with AI Governance to uphold enterprise security, privacy, and ethics while tracking adoption metrics, sentiment, and workflow efficiency gains to continuously optimize enablement initiatives

Who You Are (Success Profile)

• You are AI-native by default, leveraging generative AI as your daily thought partner and productivity accelerator to brainstorm, synthesize, and iterate while applying sound critical judgment.
• You thrive in dynamic environments, energized by emerging technologies, comfortable navigating evolving priorities, and proactive in testing, learning, and iterating rapidly.
• You are an engaging facilitator who brings energy, clarity, and practical value to every session, creating an inclusive environment where employees readily experiment and build skills.
• You are an organized executor with robust project management discipline, ensuring cross-functional communications, program timelines, and key deliverables run seamlessly.
• You are a continuous learner driven by curiosity for technological advancements, proactively uncovering modern workflows and distilling them into simple, actionable guidance.

What We’re Looking for (Minimum Qualifications)

• Demonstrated hands-on proficiency utilizing modern generative AI tools and enterprise LLMs to streamline workflows, draft instructional content, and solve operational challenges
• 5+ years of experience in talent enablement, instructional design, or program management within fast-paced enterprise environments
• Proven experience designing modern, bite-sized learning assets, playbooks, and quick-reference toolkits embedded directly into day-to-day employee workflows
• Demonstrated track record of facilitating engaging, interactive workshops and hands-on learning labs for cross-functional audiences
• Strong project management and organizational capabilities, with proven success coordinating cross-functional stakeholders, project schedules, and enterprise communications

What Will Make You Stand Out (Preferred Qualifications)

• Proven experience designing advanced AI literacy curriculums, modern enablement modules, or custom internal AI assistants and agents
• Prior background driving enablement, adoption, or change initiatives within high-growth SaaS, enterprise software, or cybersecurity organizations
• Demonstrated experience measuring enablement efficacy through sentiment analysis, behavioral scorecards, adoption metrics, and business impact indicators

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