Account Manager

About the Role

What your success will look like

• Client Relationship Management: Develop and maintain strong, long-lasting client relationships by understanding their needs, objectives, and business goals.
• Account Strategy: Develop and implement comprehensive digital marketing strategies in collaboration with our internal teams, encompassing SEO, paid advertising, social media management, chat, and content marketing, to achieve client objectives.
• Account Reviews: Monitor and analyze campaign performance, providing insights and recommendations for improvements to clients, covering SEO, PPC, and social media KPIs.
• New Business Development: Identify opportunities for upselling and expanding our services within existing client accounts.
• Team Collaboration: Work closely with internal teams, including the Directors, SEO specialists, paid advertising experts, social media managers, and content writers, to ensure client success.
• Budget Management: Manage client budgets, ensuring efficient allocation of resources to achieve campaign objectives and return on investment.
• This position requires periodic travel for client meetings and may involve attendance at industry conferences.

Who you are and what you bring

• Education
  • Bachelor's degree in Marketing, Advertising, Business, Communications, or a related field—or equivalent practical experience.

• Experience
  • 2+ year of professional experience in client-facing account management.
  • Proven track record of upselling and growing client accounts.
  • Proven ability to manage client relationships, understand their needs, and deliver results.
  • Experience working with cross-functional teams to execute client strategies.

• Skills
  
  • Understanding of digital marketing channels, strategies, and tactics, including SEO, social media, and paid advertising
  • Excellent attention to detail, with a keen understanding of budget constraints and project management
  • Exceptional communication and relationship-building skills to foster trust with clients.
  • A proactive approach to problem-solving and managing client expectations.
  • Ability to multitask, prioritize, and perform well under pressure.
  • Eagerness to learn new tools, platforms, and industry best practices.

Our Scorpion Values 

Winning Mindset: When our clients win, we win. 
Genuine Care: We only succeed when we are truly invested in our clients and each other.
Unmatched Results: We deliver more than expected–and then some–driving the best results and impacting lives.
Constant Improvement: We believe there is always a better way. We learn we ask “What if?” we build and then do it again.
Unbeatable Teamwork: We come from different backgrounds but have the same vision. We only get there by doing it together, as a team.

Compensation

We acknowledge that states have passed legislation promoting pay transparency.  As a national employer, Scorpion has made the decision to post our expected pay rate or pay range (as applicable) in all our job postings, regardless of geographic location.

• The base salary range is $60,000 (entry-level) - $80,000 (highly experienced), exclusive of fringe benefits. If you are hired at Scorpion, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. Additionally, we believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the total salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. 
• The compensation package may also include incentive compensation opportunities in the form of discretionary bonuses or commissions.

Our Interview Process 

We value your time and want to give you the best opportunity to showcase your skills. Here’s what to expect:

• Initial Phone Screen:  30-minute conversation with a recruiter to learn more about you and share details about the role.
• First Interview:  30-minute Zoom with the hiring manager to dive deeper into your experience and goals.
• Second Interview:  30-minute Zoom with interview panel with peers.
• Final Interview:  30-minute Zoom with department leader