Project Manager - EMEA

About ScienceLogic… ScienceLogic is redefining IT operations for the modern enterprise. Our AIOps platform empowers organizations to achieve Autonomic IT — where systems are self-healing, self-optimizing, and seamlessly aligned with business outcomes. We help enterprises and service providers gain unified visibility across hybrid and multi-cloud environments, automate workflows, and unlock performance at scale. We’re accelerating digital transformation through the power of automation, AI, and analytics — giving IT and business leaders the tools to deliver superior customer experiences, drive efficiency, and innovate with confidence. Location: Remote role with Greater London Area Preferred but open to candidates across UK What you'll be doing… Creating and maintaining project plans, schedules, RAID logs, status reports, and delivery documentation Managing project scope, milestones, deliverables, dependencies, and timelines Leading project governance routines including weekly reviews, status meetings, and steering committees Monitoring project health and proactively identifying risks, issues, and blockers Keeping projects on track for scope, timeline, budget, and customer expectations Building and maintaining strong relationships with customer stakeholders throughout the project lifecycle Acting as the primary coordination point between customers and ScienceLogic delivery teams Leading project status calls, executive reviews, and steering committees, adapting communication style for technical, operational, and executive audiences Understanding customer business objectives and ensuring project activities stay aligned to measurable outcomes Translating technical delivery activities into business value and identifying whitespace opportunities beyond immediate scope Developing a strong understanding of ScienceLogic solutions, AI capabilities, and platform architecture Using AI, Copilot, Power Automate, and workflow orchestration to build automation for reporting, RAID management, action tracking, resource planning, and customer communications Driving projects with urgency and ownership, and pushing back professionally on scope creep or unrealistic timelines Owning project risks, issues, and escalations through to resolution, coordinating cross-functional response across PS, Support, Product, Engineering, SRE, CS, and Sales Coordinating resource requirements, supporting forecasting and capacity planning, and tracking consultant assignments across active engagements Qualities you possess… Think commercially and strategically, not just operationally Understand customer value and business outcomes, not just project milestones Move comfortably between technical teams and executive stakeholders Technically curious, with an appetite for AI and automation Challenge conventional approaches and thinks creatively Spot opportunities where others see tasks Strong business acumen and customer awareness Comfortable holding stakeholders accountable Persistent, resilient, with strong follow-through Confident enough to challenge customers when required Take ownership of problems and drives them to resolution Operate with urgency and personal accountability Nice to have… Experience with AI tools such as Microsoft Copilot, ChatGPT, Power Automate, or Power Apps Experience building workflow automations and productivity improvements Benefits & Perks A remote-first culture Flexible Paid Time Off (FTO) so that you can take the time that you need to re-energize. Volunteer Time Off (VTO) - take two days off per calendar year to volunteer with your preferred charitable organization. 5-year Service Milestone Sabbatical. Paid parental leave. Generous employee referral bonus program. Regular virtual company-wide events, including cooking classes, yoga, meditation and more. The opportunity to learn and develop from some of the best and brightest minds in the industry!