CX Apprentice - AI & Data Integration
Thgingenuity
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This role on the market
844 open integration roles across 139 companies are on ApplySarthi right now, most of them in Bengaluru (37), Hyderabad (15), Kolkata (8).
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What integration roles keep asking for: Python (20%) — counted across their open postings here.
Thgingenuity has 5 open roles listed here.
- Senior Customer Success Manager - Operations
- Senior FP&A Analyst - THG Ingenuity
- SEO Executive - Graduate / Junior
- Engineering Maintenance Lead
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for integration roles keep coming back to Python. Practise those questions before you sit with Thgingenuity.
Questions you are likely to be asked
- Why do you want to join Thgingenuity?
- Tell me about a time the data was messy or wrong. What did you do?
- How would you explain your model's result to someone who is not technical?
- What would you check first if a model's accuracy dropped after going live?
- When would you not use machine learning for a problem?
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Practise the CX Apprentice - AI & Data Integration at Thgingenuity interview free →About THG Ingenuity
THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment.
Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble.
What’s the role?
Job Title: CX Apprentice - A1 & Data Integration
Reports to: CX Solutions Director
Apprenticeship: Data Analyst Level 4
Duration: 12-18 months, subject to learner progress + End Point Assessment
Perfect opportunity for a recent college leaver.
What You'll Be Doing
We're looking for an enthusiastic Level 4 Apprentice to join our team and help us build better, smarter chatbot experiences. You won't be expected to run the whole show on day one you’ll be working right alongside our team to help bridge the gap between our back-end data and the front-facing bots that talk to our customers.
Your Main Responsibilities
- Building Chatbot Flows: Help us design, test, and tweak chatbot journeys to make sure customers get their answers quickly without needing to talk to an agent.
- Plugging In Data: Learn how to set up webhooks and APIs that pull live data out of the cloud and drop it straight into our bot conversations.
- Tracking What Works: Look through conversation logs, drop-off rates, and performance data with the team to figure out where the bot is getting stuck and how we can fix it.
- Keeping Things Running: Help monitor the platform day-to-day to keep our flows working smoothly and our data connections healthy.
- Teamwork: Work with data leads and customer teams to turn ideas into simple, automated bot interactions.
What We're Looking For
- Tech Curiosity: A real interest in conversational AI, smart automation and cloud technology.
- Data Basics: A basic grasp of how data travels across the web (like what APIs, webhooks, or JSON are, even if you're still learning the details).
- Problem-Solving Skills: You like digging into numbers, spreadsheets, or dashboards to figure out why something isn't working.
- Eagerness to Learn: You're a great communicator who isn't afraid to ask questions, pick up new skills, and get stuck into team projects.
What You'll Get In Return
- A fully funded Data Analyst (Level 4) apprenticeship qualification
- A competitive apprentice salary
- 20% of your working week protected for off-the-job (OTJ) training, on top of your day-to-day role
- Learning directly from industry experts and professionals throughout your apprenticeship
- Free lunches on site
- GP access & Employee Assistance Programme (EAP)
- Additional wellbeing support, including on-site physio and dentist
- Staff discounts on global brands across beauty and wellness
- The opportunity to build a long-term career with us beyond your apprenticeship
THG Ingenuity is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
THG Ingenuity is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG Ingenuity please contact one of our Talent team to discuss further.
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Listed on arbeitnow · posted 2026-10-03. ApplySarthi collects openings and links to application pages; the role is advertised by Thgingenuity, not by us.