ApplySarthiCustomer Support (part-time)
Axle Careers
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This role on the market
3,750 open customer roles across 633 companies are on ApplySarthi right now, most of them in Delhi NCR (92), Bengaluru (65), Hyderabad (43).
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What customer roles keep asking for: Customer success (33%), SaaS (20%), Account management (19%), CRM (17%), Stakeholder management (14%), Salesforce (14%), Supply chain (13%), Excel (13%) — counted across their open postings here.
Axle Careers has 34 open roles listed here.
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for customer roles keep coming back to Customer success, SaaS, Account management, CRM. Practise those questions before you sit with Axle Careers.
Questions you are likely to be asked
- Why do you want to join Axle Careers?
- How do you decide which ticket to work on first?
- Tell me about feedback from customers that you passed on to the product team.
- How do you explain a technical problem to a customer who is not technical?
- Tell me about an angry customer you handled. What did you say?
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Practise the Customer Support (part-time) at Axle Careers interview free →About us At Axle Energy, we’re building the infrastructure that will underpin the decarbonised energy system. Our software moves energy usage to times when electricity is cheap and green, by controlling vehicle charging, heating systems, and home batteries. We control hundreds of thousands of energy assets. We’re building in a legacy industry and moving gigawatt-hours of electrons in the real world, but we operate at lightning speed, and we’re growing the team to meet customer demand. We’re proud to be supported by world-leading investors, including Accel and Energize Capital. Read more about what we’re building here . About the role We’re looking for a personable and proactive customer support champion to help our users get the most out of Axle Energy’s products. *This is a 6 month part-time contract role - perfect for someone that is ready to jump in and make an immediate impact. What you will be doing Act as the owner for complex or high-priority customer cases. Collaborate closely with tech team to analyse and solve painpoints Maintain and expand internal technical playbooks and knowledge resources. Identify recurring customer issues bring insights to improve the product You might be a good fit if you’re Organized: you can stay on top of a to do list and constantly re-prioritize to make sure the most important stuff gets done Empathetic: you care about other people’s problems, and you feel the pain when things don’t work as they should Curious: you’re willing to dig in when things don’t work as they should, and keep an open mind when trying to debug issues Benefits A competitive salary & the opportunity to directly shape the future of energy markets and accelerate the transition to a low-carbon world. We aim to keep pay equitable across the company, with a 1:1 median ratio between founder and team compensation. Bi-annual retreats to strengthen team connection & shared purpose. Hybrid working - We have a dog-friendly office in Farringdon. To maximize collaboration, we ask that you spend 1-2 days a week in the office. We are extremely keen to build a diverse company, and we’re particularly eager to hear from candidates who don't fit the traditional role stereotypes. If you’re motivated by our mission, please do reach out, even if you feel you might not ‘check all the boxes’. Interview process Initial interview Take-home exercise Final interview (in-person) Offer, references, and welcome to the team! Find Jobs in United Kingdom on Arbeitnow
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Listed on arbeitnow · posted 2026-10-31. ApplySarthi collects openings and links to application pages; the role is advertised by Axle Careers, not by us.