ApplySarthi2nd Level Support Engineer M365
Hirex GmbH
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This role on the market
2,818 open support roles across 422 companies are on ApplySarthi right now, most of them in Bengaluru (141), Hyderabad (93), Pune (54).
- Business Analyst, Support, Supply ChainAmazon · bengaluru
- Application Support Specialist (H/F)E-Capinfo
- Chargé de support logiciel Junior H/F ( Berre l'étang)Edl
- Customer Support Manager:in 80-100%PEAX AG
- IT Support Engineer (m/w/d)two.jobs
What support roles keep asking for: Linux (16%), AWS (14%) — counted across their open postings here.
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for support roles keep coming back to Linux, AWS. Practise those questions before you sit with Hirex GmbH.
Questions you are likely to be asked
- Why do you want to join Hirex GmbH?
- Tell me about feedback from customers that you passed on to the product team.
- How do you explain a technical problem to a customer who is not technical?
- Tell me about an angry customer you handled. What did you say?
- How do you handle a problem you do not know the answer to?
Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.
Practise the 2nd Level Support Engineer M365 at Hirex GmbH interview free →Im Rahmen eines 12-monatigen Projekts erfolgt die Sicherstellung eines stabilen und effizienten Betriebs der Microsoft 365 Umgebung im Enterprise-Kontext. Bearbeitung komplexer Incidents und Service Requests, die über den 1st Level hinausgehen. Minimierung von Ausfallzeiten, nachhaltige Problemlösung, Unterstützung der Endanwender und kontinuierliche Optimierung der Systemlandschaft. Aufgaben 2nd Level Support für Microsoft 365 Analyse und Behebung von Störungen Bearbeitung von Tickets nach SLA Eskalation an 3rd Level bei Bedarf Unterstützung von Anwendern vor Ort Dokumentation von Lösungen Qualifikation Erfahrung im M365 Support im 2nd Level Gute Kenntnisse im Troubleshooting Erfahrung mit Ticket Systemen Strukturierte Arbeitsweise Find Jobs in Switzerland on Arbeitnow
Match this job to your CV
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Listed on arbeitnow · posted 2026-10-18. ApplySarthi collects openings and links to application pages; the role is advertised by Hirex GmbH, not by us.