UX Researcher, AWS Experience Analytics (EXA)

We are seeking a mixed-methodology researcher to join our team. We need someone who can identify the why behind customer behaviors, uncover durable needs and motivational drivers, and work fluently with Basic qualifications: - Experience in leading User Research projects with demonstrated impact - Experience (end to end) with all aspects of research (study design, recruiting, moderation, analysis, reporting) - Experience with lab-based user testing, remote testing, iterative prototype testing, survey design, and usage of multiple methods within a study - PhD in a Social Science/Behavioral Science discipline - 3+ years of experience conducting qualitative and quantitative research in a corporate setting - Experience conducting B2B research - Strong writing and communication skills - Fluency in triangulating customer insights with telemetry data - Have a portfolio demonstrating past work experience and deliverables (e.g., study plans, reports, personas) Preferred: - Experience working in a highly Agile/Scrum environment - Experience working with a large-scale technology platform - Experience working with agent-supported, non-deterministic experiences - Experience programming in Python or equivalent - Experience with customer analytics and/or behavioral segmentation Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, VA, Arlington - 130,100.00 - 176,000.00 USD annually USA, WA, Seattle - 130,100.00 - 176,000.00 USD annually