Training Ops Specialist, Global Delivery

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire Basic qualifications: - Speak, write, and read fluently in English - Experience working in a sales or sales support role - Minimum of three (3) years of experience in a team coordination position. - Exceptional written, verbal, and interpersonal communication skills. - Positive, proactive and able to always exercise great judgment. - Experience in following legal and finance processes related to vendor (supplier or customer) engagements, such as contract and Non-Disclosure Agreement issuance and signature, PO management (both incoming and outgoing), invoicing and billing. Preferred: - Recent experience in a fast-paced, multinational technology company. - Experience in trainer resource management, scheduling or operations support. - Exceptional attention to detail, even in highly ambiguous and fast paced environment. - Strong judgement and instincts. Effectively prioritizes competing training requests; understands when to escalate for definitive prioritization or validation of own recommendations. - Knowledge and/or hands-on experience with a Learning Management System (LMS) and CRM software (e.g Salesforce). - Business communication (written and spoken) proficiency in one or more Asian languages (Japanese, Korean, Vietnamese, Bahasa Indonesian, Mandarin Chinese) is a plus. Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.