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Technical Care Associate[FR], Amazon Leo Customer Support

Amazon

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This role on the market

3,754 open customer roles across 598 companies are on ApplySarthi right now, most of them in Delhi NCR (79), Bengaluru (70), Hyderabad (43).

What customer roles keep asking for: Customer success (35%), SaaS (21%), Account management (19%), CRM (18%), Stakeholder management (14%), Excel (13%), Salesforce (13%), Supply chain (12%) — counted across their open postings here.

Amazon has 16,232 open roles listed here.

Counted across 14 company job boards, updated as roles open and close.

Preparing for this interview

Interviews for customer roles keep coming back to Customer success, SaaS, Account management, CRM. Practise those questions before you sit with Amazon.

Questions you are likely to be asked

  1. Why do you want to join Amazon?
  2. How do you decide which ticket to work on first?
  3. Tell me about feedback from customers that you passed on to the product team.
  4. How do you explain a technical problem to a customer who is not technical?
  5. Tell me about an angry customer you handled. What did you say?

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Practise the Technical Care Associate[FR], Amazon Leo Customer Support at Amazon interview free →

Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable broadband connectivity to customers beyond the reach of existing networks. From households to small businesses, Basic qualifications: - 2+ years of customer service experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Experience with Microsoft Office products and applications - High school diploma or equivalent Preferred: - Experience web technologies and the internet - Experience working with customers with a passion for delivering exceptional service, or experience troubleshooting and debugging technical systems and experience that includes strong analytical skills, attention to detail, and effective communication abilities - Experience communicating complex business concepts in verbal and written form - Experience working in a fast-paced work environment - Speak, write, and read fluently in English Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits . USA, FL, Virtual Location - Florida - 19.13 - 27.21 USD hourly USA, IN, Virtual Location - Indiana - 19.13 - 27.21 USD hourly USA, KY, Virtual Location - Kentucky - 17.21 - 24.51 USD hourly USA, LA, Virtual Location - Louisiana - 17.21 - 24.51 USD hourly USA, PA, Virtual Location-Pennsylvania - 19.13 - 27.21 USD hourly USA, TX, Virtual Location - Texas - 19.13 - 27.21 USD hourly USA, VA, Virtual Location - Virginia - 19.13 - 27.21 USD hourly

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Listed on amazon · posted 2026-09-11. ApplySarthi collects openings and links to application pages; the role is advertised by Amazon, not by us.