System Dev Mgr, Leo Network Ops Ctr, Amazon Leo Customer Terminal

Amazon Leo is establishing a 24/7 Network Operations Center (NOC) to provide proactive monitoring and rapid incident response for Leo's satellite network service. We are seeking an experienced Senior Manager, Basic qualifications: - Bachelor's degree in Computer Science or a related field - Experience delivering large-scale infrastructure products that support Tier-1 mission critical services with a focus on privacy, security, availability, and efficiency - Experience in supporting critical software systems in operational environments - 10+ years of engineering or technical operations experience developing, deploying, and operating networks - Experience with network troubleshooting tools and protocols (TCP/IP, DNS, DHCP, routing protocols) - 7+ years of network management experience in large-scale, mission-critical environments - 5+ years of engineering team management experience, including managing managers Preferred: - Experience writing strategy documents for executive audiences with clear recommendations in the midst of ambiguity - Experience in aerospace, satellite systems, or mission-critical infrastructure operations - Experience with observability platforms (Grafana, Prometheus, or similar) - Experience managing geographically distributed teams across multiple time zones - Strong background in performance metrics, SLA management, and operational excellence Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Redmond - 197,900.00 - 267,800.00 USD annually