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Support Engineer, Region Services

Amazon Support Services Pty Ltd

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Amazon Support Services Pty Ltd has 54 open roles listed here.

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Questions you are likely to be asked

  1. Why do you want to join Amazon Support Services Pty Ltd?
  2. What is your experience with AWS? Tell me one thing you learned the hard way.
  3. Tell me about an angry customer you handled. What did you say?
  4. How do you handle a problem you do not know the answer to?
  5. How do you decide which ticket to work on first?

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The AWS Region Services team combines AWS global cloud leadership with Australian security expertise to deliver highly secure, scalable environments for sensitive workloads. We’re creating innovative ways Basic qualifications: - 5+ years support engineering or system admin experience on Linux or Unix systems - Demonstrated proficiency with scripting languages such as Bash, Python, C, C++, Java or Ruby - Deep understanding of scalable computing systems - Good working knowledge/experience on highly distributed virtual environment, networking, software build and deployment process Preferred: - Experience troubleshooting and debugging technical systems, or experience in development or technical support - Bachelor's degree or equivalent in a related technical field - Knowledge of cloud computing concepts and design considerations - Experience with networking fundamentals including hands-on experience with load balancers, switches, routers, etc. - Familiar with the challenges surrounding efficient operations and failure mode analysis in large complex distributed systems Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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Listed on amazon · posted 2026-04-15. ApplySarthi collects openings and links to application pages; the role is advertised by Amazon Support Services Pty Ltd, not by us.