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Support Engineer, High Touch Support

Amazon

Amazon is also hiring for this role in US, WA, Bellevue.

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This role on the market

2,812 open support roles across 379 companies are on ApplySarthi right now, most of them in Bengaluru (138), Hyderabad (90), Pune (50).

What support roles keep asking for: Linux (15%), AWS (13%), SQL (12%) — counted across their open postings here.

Support Engineer jobs in the United States · Remote Support Engineer jobs · Linux jobs · REST APIs jobs

Amazon has 15,626 open roles listed here.

Counted across 14 company job boards, updated as roles open and close.

Preparing for this interview

Interviews for support roles keep coming back to Linux, AWS, SQL. Practise those questions before you sit with Amazon.

Questions you are likely to be asked

  1. Why do you want to join Amazon?
  2. What is your experience with Agile? Tell me one thing you learned the hard way.
  3. How do you explain a technical problem to a customer who is not technical?
  4. Tell me about an angry customer you handled. What did you say?
  5. How do you handle a problem you do not know the answer to?

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Are you interested in supporting high-performance, globally scalable HR systems that enable Amazon employees worldwide to access critical HR services? Are you seeking an environment where you can drive Basic qualifications: - 4+ years of software development, or 4+ years of technical support experience - Experience scripting in modern program languages - Experience troubleshooting and debugging technical systems - Experience in agile/scrum or related collaborative workflow - Experience troubleshooting and documenting findings Preferred: - Knowledge of distributed applications/enterprise applications - Knowledge of UNIX/Linux operating system - Experience analyzing and troubleshooting RESTful web API calls Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Bellevue - 90,400.00 - 158,200.00 USD annually

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Listed on amazon · posted 2026-09-21. ApplySarthi collects openings and links to application pages; the role is advertised by Amazon, not by us.