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Support Engineer, Amazon Leo Enterprise Customer Support

ADCI HYD 16 SEZ

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This role on the market

3,141 open customer roles across 440 companies are on ApplySarthi right now, most of them in Bengaluru (60), Delhi NCR (58), Hyderabad (35).

What customer roles keep asking for: Customer success (29%), SaaS (17%), Account management (16%) — counted across their open postings here.

Support Engineer jobs in India · Remote Support Engineer jobs · AWS jobs

ADCI HYD 16 SEZ has 9 open roles listed here.

Counted across 14 company job boards, updated as roles open and close.

Preparing for this interview

Interviews for customer roles keep coming back to Customer success, SaaS, Account management. Practise those questions before you sit with ADCI HYD 16 SEZ.

Questions you are likely to be asked

  1. Why do you want to join ADCI HYD 16 SEZ?
  2. What is your experience with AWS? Tell me one thing you learned the hard way.
  3. Tell me about an angry customer you handled. What did you say?
  4. How do you handle a problem you do not know the answer to?
  5. How do you decide which ticket to work on first?

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Practise the Support Engineer, Amazon Leo Enterprise Customer Support at ADCI HYD 16 SEZ interview free →

Amazon Leo is an initiative to increase global broadband access through a constellation of over 3,000 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved Basic qualifications: - 4+ years of network and operating system support experience - Hands on experience in network design, protocols and troubleshooting tools (TCP/IP, BGP, SD-WAN,MPLS, DNS, DHCP, HTTPS,tcpdump, traceroute, mtr, etc.) - Demonstrated hands-on experience with RF fundamentals including carrier operations, link budgets, and satellite ground equipment will be an added advantage - Strong background in L3 NOC operations with experience in emergency response and on-call support scenarios. Preferred: - CCNA or equivalent level networking certification - Previous experience in teleport operations or military SATCOM environments. - Advanced knowledge of multi-band and multi-feed antenna configurations, including auto-acquire and auto-tracking systems. Experience with antenna control units (ACUs) and remote monitoring. - Good understanding of AWS Networking concepts and associated services Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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Listed on amazon · posted 2026-05-15. ApplySarthi collects openings and links to application pages; the role is advertised by ADCI HYD 16 SEZ, not by us.