Lead Support Engineer, Amazon LEO Enterprise Customer Support
Amazon
Tailor my CV for this job, freeView job and applyYour CV rewritten for this role, from your real experience. Sign in with Google, nothing to install.
Got this interview? Our apps help you get the job.
Skills named in this job
Read from the description itself, not inferred.
This role on the market
3,139 open customer roles across 396 companies are on ApplySarthi right now, most of them in Bengaluru (59), Delhi NCR (58), Hyderabad (35).
- Email Customer Support Team LeadJobgether
- Customer Service RepresentativeShipMonk
- Head of Customer Success, APAC Anthropic
- Senior Executive – Customer SuccessNielsenIQ · delhi ncr
- Senior Customer Support Associates with Polish and English – Inbound VoiceSutherland
What customer roles keep asking for: Customer success (29%), SaaS (17%), Account management (16%) — counted across their open postings here.
Support Engineer jobs in India · Remote Support Engineer jobs · AWS jobs · Ansible jobs · Python jobs · REST APIs jobs
Amazon has 14,204 open roles listed here.
- Controls Technician, Controls Deployment & Service Indiahyderabad
- Applied Scientist II, RBS Techbengaluru
- Data Scientist II, EU Prime and Marketing Analytics & Science (PRIMAS)bengaluru
- Investigation SME, Flex Investigations and Offboardinghyderabad
- Investigation Specialist II, Flex Investigations and Offboardinghyderabad
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for customer roles keep coming back to Customer success, SaaS, Account management. Practise those questions before you sit with Amazon.
Questions you are likely to be asked
- Why do you want to join Amazon?
- What is your experience with AWS? Tell me one thing you learned the hard way.
- How do you explain a technical problem to a customer who is not technical?
- Tell me about an angry customer you handled. What did you say?
- How do you handle a problem you do not know the answer to?
Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.
Practise the Lead Support Engineer, Amazon LEO Enterprise Customer Support at Amazon interview free →Amazon LEO is an initiative to increase global broadband access through a constellation of over 3,000 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved Basic qualifications: - 3+ years of systems administrator, engineering or technical IT/cloud operations support role experience - SDWAN/SDN proficiency with hands-on experience in design, deployment, and operations (Cisco Viptela, VMware VeloCloud, or Versa Networks) - Professional certifications such as CCNP/CCIE/JNCIE or AWS Solutions Architect - Experience with SDN controllers, orchestration, overlay/underlay architectures, and application-aware routing - Strong background in NOC operations with experience in emergency response and on-call support scenarios - 8+ years of extensive experience in ISP/Service Provider network architecture and operations with large-scale networks Preferred: - Python programming skills for network automation with experience in JSON/YAML, REST APIs, and automation frameworks (Ansible, Terraform) - AWS networking expertise including VPC, Direct Connect, Transit Gateway, and hybrid cloud/on-premises integration Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Match this job to your CV
ApplySarthi scores your CV against this role, shows the skills you are missing, and writes a tailored version for the application.
Check my match →Similar open roles
- Controls Engineer, Controls Deployment & Service IndiaAmazon · hyderabad
- AIT Audit Manager III, Audits and Insights TeamAmazon · hyderabad
- Sr. Software Development Engineer, AmazonAmazon · bengaluru
- Senior Financial Analyst, DEX FinanceAmazon · bengaluru
- ID-LB Cabling Infrastructure Tech, Data Center Operations Amazon · mumbai
- Recruiting Manager , Global Strategic SourcingAmazon · bengaluru
- Software Development Manager, Builder Foundations GRIDAmazon · bengaluru
- Applied Scientist, SSG ScienceAmazon · bengaluru
Need answers during your interview? Try Live Sarthi.
Live Sarthi, an Interview Sarthi app, shows answer suggestions during the call.
- Hidden from supported screen sharingThe overlay stays out of supported Windows screen captures.
- Answers start in about 1.5 secondsResponse time varies with your connection and model.
- From your own CVYour projects and your experience, not a generic script.
- 30 minutes freeThen ₹99 for a 2-day pass with unlimited calls — you pay for the days you are interviewing, not a subscription.
A Windows app, from the same team as ApplySarthi.
Listed on amazon · posted 2026-08-19. ApplySarthi collects openings and links to application pages; the role is advertised by Amazon, not by us.