Supply Chain Manager , Relay Operation Centre

ROC OverviewRelay Operations Center (ROC) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India Basic qualifications: - 2+ years of program or project management experience - 1+ years of supply chain experience - Experience working with customers with a passion for delivering exceptional service, or experience that includes strong analytical skills, attention to detail, and effective communication abilities and experience troubleshooting and debugging technical systems - Experience in a 24x7 operational services or support environment - Experience with tools/systems to analyze data including Excel, Access, SQL or other data management systems - Bachelor’s degree in Engineering/related discipline with 2-4 years of work experience Preferred: - Knowledge of Lean principles and DMAIC methodology - Experience in MS Access and SQL - Experience in requirement gathering and ability to write clear and detailed requirement document - Master's degree or above in relevant field of operations - Knowledge of analytics & statistical tools such as SAS, PowerBI, SQL & ETL DW concepts - Logistics/transportation background and lean/six sigma training is a plus Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.