Sr. Technical Program Manager (TPM), Enterprise Productivity MailBoxCore Team

What if you could redefine how millions of people communicate at work?At Amazon, email isn't a utility. It's infrastructure. It's trust. It's the invisible thread connecting every team, every decision, Basic qualifications: - Bachelor's degree in engineering, computer science or equivalent - 5+ years of technical product or program management experience - 5+ years of working directly with engineering teams experience - 5+ years of analytical, quantitative, communication, and presentations experience - 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience - 3+ years Experience with roadmap strategy and definition - 3+ years of experience delivering programs in large-scale, globally distributed enterprise environments - Experience working with or alongside cloud infrastructure or SaaS product teams (AWS experience a plus) - Demonstrated ability to drive alignment and deliver results across teams without direct authority - 2+ years of experience working on programs that incorporate AI or machine learning capabilities, with an understanding of how AI products are scoped, built, and delivered Preferred: - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership - Experience building and evaluating system-level technical design - Experience with email and messaging systems, such as Microsoft Office 365, Exchange Online, Exchange 2019/SE, or PostFix - Experience delivering programs that leverage AI or ML to automate workflows, improve user experience, or enhance security at enterprise scale - Hands-on experience with AWS services and cloud-native architectures, with the ability to engage credibly in technical design discussions - Familiarity with enterprise security, compliance, or data privacy requirements in the context of large-scale messaging or communication platforms - Proven ability to synthesize complex program status into actionable narratives for senior and executive leadership Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, VA, Arlington - 148,700.00 - 201,200.00 USD annually