Sr. Technical Product Manager, Trust CX Innovations

Trust depends on two things being true at once: that every piece of customer data is governed, controlled, and provably compliant, and that the organization can move fast enough to keep up as products Basic qualifications: - Bachelor's degree - 5+ years of end to end product delivery experience - Experience contributing to engineering discussions around technology decisions and strategy related to a product - Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning - Experience owning/driving roadmap strategy and definition - Experience in regulatory frameworks and policy analysis methodologies - Experience delivering large, cross-functional, customer facing products - Experience with explainable machine learning and artificial intelligence methodologies and tools - Experience analyzing data to make business decisions Preferred: - Master's degree in Computer Science, Computer Engineering, or related fields - Advanced knowledge of AI/ML systems, AI model evaluation frameworks, and responsible AI implementation - Deep understanding of privacy technologies (differential privacy, federated learning, etc.) - Experience with accessibility technologies and standards (WCAG, Section 508, ADA compliance) - Knowledge of global privacy regulations (GDPR, CCPA, etc.) and accessibility compliance requirements - Experience with large-scale distributed systems and their privacy/accessibility implications Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.