Sr. Tech Infra Program Manager, Ops Tech Solutions Delivery

The Technical Infrastructure Program Manager (TIPM) manages the IT Infrastructure scope of a complex suite of projects and is responsible for the delivery of initiatives across business teams and operations Basic qualifications: - 5+ years of program management or technical project management experience - Bachelor's degree or equivalent, or 4+ years of professional experience - Travel up to 50% domestic travel with short notice - Experience building consensus and leading resolution of contentious issues across cross-functional teams - Experience managing complex cross-functional infrastructure builds with considerable organizational impact - Experience using AI-powered tools to support program management activities such as documentation, reporting, or workflow automation - Understanding of Japanese business environment and culture Preferred: - Project Management Professional (PMP) or equivalent certification - Experience developing or delivering training programs across multiple sites or regions - Experience using data to influence business decisions - Experience with varying scenarios of infrastructure builds - Experience designing processes to maximize efficiency - Experience in team management and building (including coaching and mentoring) - JLPT N3+ qualification Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.