Sr. Product Researcher, Amazon Business Japan

Amazon Business is a marketplace that meets the procurement needs of businesses of every size, from small businesses to large multinational organizations, as well as institutional buyers such as universities, Basic qualifications: - 5+ years of proven success leading User Research projects with demonstrated impact experience - 5+ years of hands-on work with: field research, ethnography, lab-based user testing, remote testing, paper prototype testing, iterative prototype testing, concept testing, and survey design experience - Bachelor's degree in HCDE, Human Factors, Cognitive Psychology, or a related field - Strong statistical thinking and a commitment to rigorous, unbiased and ethical research practices. - Strong spoken and written communication skills, with the ability to craft compelling narratives and influence senior stakeholders. - Business-level fluency in both Japanese and English, with the ability to bridge context between local and global teams. - Experience with all aspects of research (study design, recruiting, moderation, analysis, reporting) - Experience with behavioral data collection, quantitative data analysis, and statistics - Have a portfolio demonstrating past work experience and deliverables (e.g., study plans, reports, personas) Preferred: - Master's degree in Human Factors, HCDE, Cognitive Psychology or equivalent - Retail / e-commerce / B2B research experience in a global context, or experience with a large-scale technology platform - Experience triangulating qualitative insights with large-scale telemetry, A/B testing results, business metrics and behavioral segmentation; experience designing measurement frameworks with clear success criteria - Hands-on experience using AI tools for research synthesis and analysis, with the ability to critically evaluate AI outputs for accuracy and bias - Experience researching AI/ML-powered products (model behavior, user trust, potential risks) and adapting methods for AI-mediated experiences - High tolerance for ambiguity and ability to prioritize research questions from multiple stakeholders in a fast-paced environment Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. null