Sr Financial Analyst, Customer Experience Improvement (CXI) Finance

Are you Customer Obsessed and excited to use data to improve the end-to-end customer experience? Customer Service Finance is looking for a Senior Financial Analyst to support the Customer Experience Improvement Basic qualifications: - 4+ years of finance, accounting, or related analytical field experience - 4+ years of identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes experience - 4+ years of building financial and operational reports/data sets that inform business decision-making experience - Bachelor's degree in finance, accounting or related field Preferred: - Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards) - Experience with cube engine tools (e.g. TM1, Cognos or Essbase), SQL and Data warehouse - Experience participating in continuous improvement projects in your team to scale and improve controllership with measurable results - MBA, or CPA - Knowledge of of financial reporting tools (Cognos, Redshift) - Experience in a finance role leading a project or program and partnering with multiple stakeholders within a business - Experience developing financial models in Excel with advanced functions (pivot tables, macros, VBA, Power Query) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Seattle - 82,700.00 - 117,100.00 USD annually