Sr. Business Developer -- SMB Growth & Retention, Amazon Shipping (Unmanaged/SMB), Amazon Shipping

Amazon Shipping is building a high-growth business designed to transform how the world thinks about logistics. We're rapidly expanding our shipping and delivery services to brands and merchants across Basic qualifications: - Bachelor's degree - 5+ years of professional or military experience - 5+ years of customer growth, lifecycle/retention marketing, account management at scale, or business development experience with a track record of measurable revenue outcomes - Experience designing and running customer programs (benefits, loyalty, enablement, or retention) with data-driven measurement - Strong verbal and written communication skills with the ability to influence cross-functional stakeholders and thrive in ambiguity Preferred: - Experience building loyalty/benefits or lifecycle programs that drove measurable revenue growth at scale (thousands+ customers) - Experience with B2B retention, churn prediction, or customer-success operations at scale - Experience in e-commerce platforms, logistics/shipping, or marketplace ecosystems - Experience building webinar/content engines or scaled enablement programs - Experience with SQL/analytics and cohort-based program measurement - Experience in a startup or early-stage business unit within a large company - Experience working with SMB merchant segments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, CA, San Diego - 147,900.00 - 200,100.00 USD annually USA, CA, Santa Clara - 162,700.00 - 220,200.00 USD annually USA, CA, Santa Monica - 147,900.00 - 200,100.00 USD annually USA, GA, Atlanta - 147,900.00 - 200,100.00 USD annually USA, IL, Chicago - 147,900.00 - 200,100.00 USD annually USA, MA, Boston - 147,900.00 - 200,100.00 USD annually USA, NY, New York - 162,700.00 - 220,200.00 USD annually USA, WA, Bellevue - 147,900.00 - 200,100.00 USD annually