Senior Software Dev Engineer, Enrollment Experience - Benefits Experience & Technology (BXT)

Enrolling in benefits today means navigating dense plan comparisons, decoding jargon, and hoping you picked the right coverage before a deadline closes. For the agents who support employees, it means toggling Basic qualifications: - 5+ years of non-internship professional software development experience - 5+ years of programming with at least one software programming language experience - 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience as a mentor, tech lead or leading an engineering team Preferred: - 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent - Experience building scalable, distributed, front-end experiences - Experience developing, deploying and managing AI products at scale - Experience architecting personalization or segmentation systems serving multiple user populations at scale - Experience designing production agentic or conversational systems, including MCP tool architectures, multi-turn state management, and confidence-based escalation patterns - Experience with GraphQL (Apollo Server preferred), React/TypeScript, and cloud-native infrastructure (AWS ECS, Lambda, API Gateway, DynamoDB, CloudFront) - Demonstrated experience designing production systems that incorporate LLM-based agents, with frameworks such as Amazon Bedrock AgentCore, Model Context Protocol, Claude Code, or Kiro - Experience building HIPAA-compliant systems or handling protected health information in production environments - Track record of designing intelligent workflow systems for operational users with measurable impact on handle time or efficiency - Experience in benefits, HR tech, fintech, or healthcare domains where decision-support UX and compliance requirements intersect Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Seattle - 168,100.00 - 227,400.00 USD annually