Senior Operations Manager, Artificial General Intelligence Data Services

The Senior Operations Manager owns the operational excellence of our site in London site within AGI Data Services. Leading a multi-layered organization of 200+ data associates, this role demands a leader Basic qualifications: - Bachelor's degree in econometrics, statistics, industrial engineering, operations research, optimization, data mining, analytics, or equivalent quantitative field - Experience as an acting operations manager, or experience managing large teams across multiple locations and languages - Experience with P&L responsibility and delivering strong financial results - Experience in creating process improvements with automation and analysis, or experience communicating results to senior leadership - Experience in capacity planning, operations planning, business analysis or similar - Experience building and effectively executing a strategy from the ground up, including designing roadmaps to drive incremental progress towards long-term vision and goals Preferred: - Master's degree or above in operations research, applied mathematics, theoretical computer science, or equivalent, or experience applying quantitative analysis to solve business problems and making data-driven business decisions - Experience with Six Sigma, lean manufacturing, or experience in reliability/maintenance environments - Experience with automation and any version control tools, or experience that includes strong analytical skills, attention to detail, and effective communication abilities - Experience with data analysis tools such as Advanced Excel, SQL, Tableau, Python - Experience working in a matrixed environment, influencing strategy, and achieving goals by working across the organization - • Experience in AI/ML data operations, speech or language data services, or annotation and labeling operations. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.