Senior Manager, Critical Issues & Operations Readiness Amazon Leo, D2D Software

Amazon Leo is building a low Earth orbit satellite constellation to bring fast, affordable connectivity to customers around the world. Direct to Device (D2D) extends Leo to standard mobile phones and devices: Basic qualifications: - Bachelor's degree in Engineering, Computer Science, or a related technical field - 10+ years of technical program management experience, including experience managing managers, program managers or engineers - Experience hiring and developing program managers and engineers, setting clear goals, and giving regular feedback and coaching - Experience creating scalable program mechanisms and best practices that other teams adopt - Experience presenting program strategy and decisions to senior leaders - Experience leading where the problem and strategy are not defined, distinguishing one-way from two-way doors, and making trade-offs between opportunity, resources, and sustainability - Experience leading incident command or operational readiness for a large production service or fleet - A background in software development or operations, with the depth to lead a technical incident with engineers - Experience across the full software development lifecycle, having shipped software and maintained it in production Preferred: - Operations readiness for a launch, a fleet, or a critical-infrastructure service - Experience running Correction of Error or similar post-incident mechanisms at scale - Experience managing managers or leading several teams - Experience setting a multi-year direction for an area and designing the team structure and mechanisms to deliver it - A record of writing clear narratives and running data-driven reviews Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Redmond - 194,700.00 - 263,400.00 USD annually