Senior Customer Success Manager (Transformation Advisor), Independent Software Vendor (ISV)
Amazon Web Services
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This role on the market
693 open transformation roles across 139 companies are on ApplySarthi right now, most of them in Bengaluru (21), Delhi NCR (18), Hyderabad (14).
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What transformation roles keep asking for: Stakeholder management (30%), Agile (15%) — counted across their open postings here.
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Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for transformation roles keep coming back to Stakeholder management, Agile. Practise those questions before you sit with Amazon Web Services.
Questions you are likely to be asked
- Why do you want to join Amazon Web Services?
- What is your experience with AWS? Tell me one thing you learned the hard way.
- Tell me about feedback from customers that you passed on to the product team.
- How do you explain a technical problem to a customer who is not technical?
- Tell me about an angry customer you handled. What did you say?
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Practise the Senior Customer Success Manager (Transformation Advisor), Independent Software Vendor (ISV) at Amazon Web Services interview free →AWS Canada is looking for a Customer Success Manager (CSM) to join our Independent Software Vendor (ISV) team, a role at the intersection of technology strategy, business transformation, and customer partnership.You Basic qualifications: - 5+ years of IT and/or Management Consulting experience - 4+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience - Experience in customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies Preferred: - Cloud Technology Certification, or AWS certification, such as, AWS Solutions Architect, or a similar cloud certification - Experience architecting, migrating, transforming or modernizing customer requirements to the cloud Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status. CAN, ON, Toronto - 126,000.00 - 210,400.00 CAD annually
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Listed on amazon · posted 2026-10-08. ApplySarthi collects openings and links to application pages; the role is advertised by Amazon Web Services, not by us.